Vice President, Carrier Strategy & Network Partnerships

About the Company

Innovative provider of enrollment & lead management software

Industry Software Development

Type Privately Held

Founded 2024

Employees 11-50

Specialties

call center software cloud contact center contact center as a service (ccaas) enterprise call center solutions customer experience optimization digital customer engagement conversational ai ai-powered compliance automated call routing real-time agent monitoring inbound lead management compliance management software voice analytics predictive call routing crm integration sales enablement tools reporting & analytics and secure cloud communications

About the Role

The Company is in search of a VP, Carrier Strategy & Network Partnerships to take on a pivotal role in the development of next-generation call trust, identity, and compliance infrastructure for high-volume outbound communications. The successful candidate will be tasked with owning and expanding relationships across the telecommunications ecosystem, including Tier 1 carriers, carrier aggregators, and identity and trust vendors. This strategic, externally-facing leadership position is critical for ensuring that the company's traffic is trusted, authenticated, and compliant, particularly as it scales new products. The VP will also be responsible for aligning the company's capabilities with carrier frameworks and policies, proactively managing carrier risk, and serving as the primary executive contact for key telecom partners.

Applicants must have a background in telecommunications, carrier strategy, or network partnerships, with a minimum of 8-15 years' experience. Direct experience with Tier 1 carriers and/or carrier aggregators, as well as hands-on exposure to high-volume outbound calling environments, is essential. The role requires a deep understanding of STIR/SHAKEN, call labeling, and trust frameworks, and experience in interfacing with carrier trust, fraud, or abuse teams. The VP will work closely with product, engineering, legal, and compliance teams to ensure that the company's offerings are in line with regulatory and policy requirements. Success in this position will be measured by the strength of carrier relationships, the absence of unexpected traffic interventions, and the company's active participation in carrier roadmap and trust initiatives.

Travel Percent Less than 10%

Functions

Strategy Operations