At Towne Park, you have the opportunity to make a real impact beyond just a paycheck. A career with us is fulfilling in numerous ways. As a dedicated hospitality services provider, we aim to create smiles by delivering exceptional experiences. Joining our team means you can positively influence the lives of millions of patients, visitors, and guests we serve. Each day presents a new chance to alleviate the concerns of a patient and their family, craft unforgettable memories for guests in a new city, or support a colleague. The smiles we create for our customers, clients, and team members are our greatest rewards. It's why we are driven to do what we do. Towne Park is a place where your efforts can shine and bring joy every day. Job Details Compensation: We prioritize competitive and fair compensation at Towne Park. The hourly base pay for this position ranges from $10 to $11, supplemented by $5 to $10 in tips per hour. Work Schedule: Shifts can vary, including AM/PM hours. Benefits: Our employees can enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine services. Additionally, a 401k retirement savings plan is available to eligible employees. Eligibility for these benefits depends on job classification, length of employment, and hours worked. Note that seasonal and temporary roles are not eligible for the benefits outlined. SUMMARY The Valet Parking Attendant is tasked with providing excellent hospitality services to guests, ensuring a friendly and efficient experience. Key responsibilities include parking and retrieving vehicles promptly and safely, as well as assisting guests with luggage as needed. ESSENTIAL FUNCTIONS Accommodations may be provided to enable individuals with disabilities in performing all functions. Responsibilities (with approximate time allocation): Maintain a friendly, professional demeanor with guests, co-workers, and clients; acknowledge and greet guests within five feet. (25%) Welcome guests warmly using proper salutations; practice excellent phone etiquette. (10%) Safely park and retrieve vehicles and assist guests with their luggage. (20%) Provide guests with information on directions, taxis, reservations, and local attractions. (10%) Explain parking rates and procedures, issue claim checks, and complete all required vehicle documentation. (35%) QUALIFICATIONS Education: High school diploma or GED required. Licensure: Must possess a valid driver's license appropriate for the state of employment. Experience: At least one month of related experience or a combination of education and experience. Knowledge: Familiarity with customer service principles and processes. Skills: Ability to communicate effectively in English, perform basic math, read and comprehend instructions, and operate manual transmission vehicles. SCOPE This role follows routine practices; work is checked regularly. Decisions are made within established operational guidelines. WORKING CONDITIONS AND PHYSICAL DEMANDS The following conditions represent what employees must meet to perform essential functions. Reasonable accommodations may be made for individuals with disabilities. Physical Requirements: Frequent sitting, standing, and walking, with the possibility of running or climbing stairs. Close and distant vision, depth perception, and focus adjustment are required. Lifting Requirements: Ability to exert varying degrees of force to move objects, with a maximum of 100 pounds occasionally. Working Environment: Outdoor work for prolonged periods, including exposure to changing weather conditions. Travel: Minimal travel (up to 5%) may be required.