Technology Field Service Technician

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware, and Washington D.C., is hiring a Technology Field Service Technician. The Technology Field Service Technician position is responsible for installing, diagnosing and providing support for telematics and machine control products and diagnosing and repairing CAT Product Link and SITECH equipment in the field. Seeking candidates with a minimum of two years of experience working as a technician; high school diploma or GED required.

Requirements for the Technology Field Service Technician position include:

• Self-starter able to maintain daily routines and installation schedules.
• Strong mechanical aptitude.
• Excellent driving record and valid driver's license.
• Strong mechanical background and troubleshooting skills ability, plus knowledge of CAT schematics and wiring.
• Must possess the ability to diagnose, install and troubleshoot CAT Product Link/Trimble/other Machine Control Guidance systems and Telematic systems.
• Strong computer and internet skills.
• Excellent customer satisfaction skills.
• Must have excellent written and verbal communication skills.
• Must be willing to travel extensively and work additional hours as needed to meet business and customer demands.
• Capable of safely operating all models of construction and forestry equipment to properly test/check systems operations.
• Capable of operating boom truck or equivalent.
• Must be able to use overhead, field service cranes and lift trucks.
• Promote a positive customer experience.
• Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way.

Physical requirements must be met for the Technology Field Service Technician job, including the ability to lift, carry and maneuver items up to 70 pounds, including bulky objects. This position requires repeated reaching, standing, stooping, kneeling, bending and climbing beside, onto and under a variety of heavy equipment. Must be able to work outside in inclement weather conditions, including extreme heat, cold, dampness, and humidity. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. This job description is not intended to be all-inclusive. Additional duties may be assigned.

Starting Compensation Range: $26.71 $33.00 per hour

Actual base pay may vary based on factors such as experience, skills, qualifications, education, geographic location, and other business needs. In addition to base pay, total compensation may include participation in performance-based incentive programs, such as discretionary or non-discretionary plans.

Competitive Compensation and Benefits:

• Health, dental and vision insurance.
• Paid time off.
• 401(k), $0.75 to $1.25 match up to 6%.
• Life and disability insurance.
• In-house training instructors/programs.
• Tuition reimbursement.
• Employee referral bonus program.
• Discounts: cellular phone service, computers, tooling, cars and trucks.
• Opportunities for overtime.
• Shift differential (if applicable).

Carter Machinery Co. Inc. is an EEO/AA Employer. All qualified individuals including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law are encouraged to apply.

Carter Machinery is a drug-free workplace.

Special rules and restrictions may apply to sign-on bonus eligibility for rehires.