Team Member

Primary Role: Team members are responsible for delivering exceptional customer experience and quality products. A Team Member functions primarily as the main connection between Auntie Anne's and the customer.

Essential Functions:

General

Deliver the ultimate customer service experience and impressions of the Auntie Anne's brand Able to clearly and concisely communicate product knowledge and information to all customers Responsible for customer product and service standards Foster an environment of team work Maintain exceptional customer service metric scores Communicates clearly, concisely and accurately in order to ensure effective shift operations. Follow all company operations policies and procedures Customer Service

Responsible for delivering an exceptional customer in store experience Greet and thank every customer with a smile and eye contact Recommend appropriate product to meet customer's needs Enhance customer experience through engagement and sampling Operations

Execute quality store operations Must be able to operate food preparation machinery Stocking of all supplies Respond to directions in an accurate and timely manner Adhere to all Auntie Anne's food, safety and security guidelines while respecting Auntie Anne's property Master station operations of the store. Successfully complete the Auntie Anne's store and company policy trainings Business Management

Provide a healthy consistent product Consistently make and serve all Auntie Anne's products to specifications Follows health, safety and sanitation guidelines for all products Executes proper portion control with all ingredients Must be able to operate cash register and handle cash transactions while adhering to Auntie Anne's cash handling policies Requirements:

Must be 16 years of age Computer skills including some Microsoft software and register skills Must be able to lift 30-40 lbs regularly throughout shifts Ability to stand, bend, reach and scoop through-out assigned shift