POSITION SUMMARY:

Assists the management team in the daily operations of the store. Daily duties will include some management functions, opening/closing store, overseeing production/retail operations, ensuring themselves/staff follows all policies and procedures. Responsibilities Essential Functions Statements: Ensures excellent customer service is provided to customers and donors. Provides leadership, guidance, training and professional development in a positive environment to motivate staff, increase productivity, and achieve departmental goals. Engages the staff and creates a positive work environment where employment relationship matters are minimum. Assist in preparing performance evaluations, 5-minute goal setting conversations, and work schedules. Responsible for maintaining store/department in clean, safe and organized fashion with merchandise appropriately displayed. Documents and reports any concerns or issues in a prompt and timely manner to management. Performs other duties as assigned. Supports the implementation of organizational initiatives such as 4DX methodology. Qualifications SKILLS AND ABILITIES: Education: High School Graduate or General Education Degree (GED) preferred. Experience: One year of supervisory experience. Retail experience preferred. Computer Skills: Basic computer skills, Email, internet use, Microsoft word and Excel. Certificates & Licenses: Having a CA Driver’s License, a driving record acceptable to Goodwill’s insurance company requirements, and an insured reliable vehicle is preferred. Other Requirements: Ability to operate electronic cash register. Must be able to understand the basic principles of running a retail store: Stocking, merchandise flow, quotas, cash handling, bank deposit procedures and sales reports. Ability to work with simple arithmetic (addition, subtraction, fractions, percentages, . Ability to calculate figures and amounts related to cash handling (for example, change discounts, . Ability to read and understand sales reports.