Senior Digital Product Manager

Callaway Golf is the leading manufacturer of premium golf clubs, balls, performance gear and accessories worldwide. Through an unwavering commitment to innovation, we push the limits of performance and create demonstrably superior products designed to make every golfer a better golfer.

Our company is a blend of experience and diverse backgrounds, and together we look to move the game forward, and we want top-notch people to join us in that mission!

By joining Callaway Golf, you also join part of the portfolio of brands within Topgolf Callaway Brands, an unrivaled tech-enabled Modern Golf and active lifestyle company delivering leading golf equipment, apparel, and entertainment, with a portfolio of global brands including Topgolf, Callaway Golf, TravisMathew, Toptracer, Odyssey, OGIO, and World Golf Tour ("WGT"). "Modern Golf" is the dynamic and inclusive ecosystem that includes both on-course and off-course golf.

Callaway Golf is searching for an enterprising Senior Product Manager to help develop and deliver ecommerce technology solutions and digital and omnichannel experiences that enable growth, retention, and cross-marketing for Callaway and its sister companies within Topgolf Callaway Brands (TCB).

This role will enable growth and enhancement of the unified customer journey to intelligently empower customers within Topgolf Callaway Brands' ecosystem of offerings. As a Senior Digital Product Manager, the role will be a key contributor in designing and building a holistic stack that spans web, marketing, analytics, and personalization solutions.

Additionally, the role will drive alignment with stakeholders and leadership, owning the product lifecycle from opportunity & solution validation to development & go-to-market. The Senior Product Manager will collaborate with partners in ecommerce, marketing, and engineering to implement the right solutions to optimize customer touchpoints across channels and brands. This includes developing a deep understanding of brands' challenges amid the rapidly evolving ecommerce landscape to inform the priorities that make up the product roadmap.

Roles And Responsibilities

• Customer Advocacy: Ensure an exceptional digital experience across all touchpoints.
• Product Expertise: Become the go-to expert on TCB's consumer websites, marketing analytics, and digital tools.
• Strategic Vision: Drive long-term product innovation in a dynamic eCommerce landscape.
• Cross-Functional Collaboration: Work with eCommerce, marketing, and engineering teams to integrate and enhance digital capabilities.
• Roadmap Execution: Convert strategies into detailed roadmaps and oversee product lifecycle from ideation to launch.
• Data-Driven Approach: Advocate for data integrity and leverage insights for decision-making.
• Continuous Improvement: Stay ahead of industry trends and implement innovative solutions.

Technical Competencies

• Product Testing & Experimentation: Strong experience with A/B testing, multivariate testing, and user testing.
• Data-Driven Personalization: Expertise in customer segmentation, recommendation engines, and automated personalization strategies.
• Technical Fluency & System Integration: Proficiency in APIs, databases, Salesforce Commerce, and backend systems.
• Data Privacy & Compliance: Knowledge of GDPR, CCPA, and compliance tools like OneTrust.
• Marketing Technologies(preferred): Experience with CDPs, email marketing, and ad platforms.

Education & Experience

• Bachelor's degree in STEM, Business, or related fields (master's degree is a plus).
• 5+ years in product management, focusing on eCommerce and omnichannel growth.
• Proven track record in product strategy, execution, and cross-functional collaboration.
• Strong communication, organizational, and strategic thinking skills.
• Ability to develop scalable international solutions while maintaining local relevance.

As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, supporting them to bring their authentic selves to work every day.

If your experience is close to what we're looking for, please consider applying. Experience comes in many forms, skills are transferable, and passion goes a long way. We know that diverse backgrounds and experiences make for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply. We look forward to learning more about you.