Job Summary

The Specialist II reports to the Campus & Site Services, South Region Manager and works under general supervision to ensure support for students/faculty/staff at the Jordan Campus. JOB RESPONSIBILITIES: Assist students and prospective students with admissions, registration, records, and college program questions. Connect faculty and students with additional resources, as needed. Assist faculty with classroom technology, supplies, and other services as needed. Open and/or close building each shift. Other responsibilities as needed.

Essential Duties & Responsibilities & Knowledge Skills & Abilities

Ability to communicate and work effectively with a wide range of diverse individuals, to maintain good working relationships across the College. Ability to effectively convey and receive messages in person as well as via phone and email Basic computer literacy Excellent customer services skills, cultural competencies, and sensibilities Analytical and systematic approach to problem-solving Ability to follow oral and written procedures and instructions Take initiative in identifying and promoting development opportunities Ability to operate a computer and general office and classroom audio/visual equipment Organizational, problem solving, and multi-tasking skills Basic facility and inventory management skills Ability to work with all groups in a diverse academic, socioeconomic, cultural and ethnic background of community college students, faculty and staff, including those with disabilities.

Minimum Qualifications

• Ability to operate a computer and general office equipment.
• Basic computer literacy.
• High School graduate or GED equivalent.

Preferred Qualifications

• Experience specific to higher education
• One (1) year post-high school education.
• One (1) year of full-time (or equivalent) work experience.
• Basic computer proficiency including Microsoft Office Suite and computer-based information and scheduling systems.
• Knowledge and experience with Banner, Transact, Etrieve, and MySLCC programs.
• Cashiering experience preferred, but not required.
• Bilingual Spanish preferred.

Salt Lake Community College is Utah's largest open-access college in the state. We proudly educate 45,000+ students pursuing degrees in 100+ programs across 8 areas of study, and Utah's fastest growing industries and four-year baccalaureate programs consistently welcome SLCC graduates. Every SLCC employee has a hand in transforming students' lives to strengthen its surrounding communities. SLCC employees work at 8 locations across the valley and capital city of Salt Lake with easy access to the beautiful Wasatch Mountains, world-class outdoor recreation, sporting events, museums, history, and arts and entertainment. Salt Lake Community College seeks and values contributions from each community member and welcomes new perspectives. A respectful work environment is its top priority; academic excellence and lasting transformation occurs when we can collaborate freely. As an emerging Hispanic Serving Institution, SLCC leads the state with the highest enrollment of students from the Latinx/a/o community. SLCC is committed to serving students and being a model for inclusive and transformative education. Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law. SLCC is a participating employer with Utah Retirement Systems ("URS"). In addition to URS, SLCC offers several other retirement account options. This position is subject to a successful completion of a criminal background check.

This position is not eligible for benefits.