Shift Supervisor / Customer Experience Specialist Join Whistle Express - Where Every Wash is a Win, and Growth Drives Success! Are you excited about stepping into a leadership role with a dynamic, community-focused company? Whistle Express is searching for responsible and committed individuals to join our team as Shift Supervisor / Customer Experience Specialist . With over 140 locations and ambitious growth plans, we're eager to find goal-oriented, customer-centric leaders like you to enhance our success! At Whistle Express, our mission is straightforward: Deliver the finest car wash experience while positively impacting our customers and communities. We're not just washing cars - we are crafting memorable experiences that ensure every customer leaves with a smile. Core Values That Drive Our Success Growth : We believe in continuous personal and professional improvement. Ownership : We take pride in our work, embracing both successes and challenges. Accountability : We hold ourselves and each other to the highest standards. Transparency : We value openness and honesty in all our business dealings. Pride in What We Do : Every car wash reflects our commitment to quality and customer satisfaction. Your Role as a Shift Supervisor As a Shift Supervisor / Customer Experience Specialist , you'll be pivotal in daily operations, ensuring utmost customer satisfaction while leading the team during shifts. Your responsibilities will include: Customer Engagement : Greet customers, answer inquiries, promote our unlimited wash memberships, and educate new customers about our wide array of wash options and services. Operations & Safety : Guide vehicles through the wash tunnel, prepare vehicles, and monitor equipment ensuring efficient and safe operations. Team Leadership : Serve as a key holder responsible for opening and closing procedures, leading staff in the absence of the Assistant Site Leader or Site Leader. Attention to Detail : Conduct vehicle checks, maintain our "Sparkle Assurance" standards, and guarantee each wash meets and exceeds customer expectations. Whistle Express offers multiple paths for career advancement. Dedicated Shift Supervisors can progress to roles like Assistant Site Leader, Site Leader, or into specialized positions such as Trainer or Maintenance Technician. Perks & Benefits Competitive Pay with uncapped monthly commissions Paid Time Off (PTO) 401(k) with Company Match Commission Opportunities Service Awards Employee Discounts Paid Holidays Free Car Washes Flexible Scheduling Paid Training A Culture of Growth & Opportunity Why Choose Whistle Express? We're offering more than just a job - we're providing a career with purpose. With over 140 locations and a roadmap for continuous growth, Whistle Express is committed to facilitating the success and growth of our team members. Make an Impact with Whistle Express! If you're a natural leader eager to develop your customer service, operational efficiency, and team leadership skills, we want to hear from you. Apply today and take the next step in your career as a Shift Supervisor at Whistle Express. Your drive to advance your leadership abilities will play a crucial role in our collective success and your career progression. Ready to Lead and Make an Impact with Whistle Express? Apply Today! Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.