Shift Leader

11 Days Old

Shift Lead Job Description Working at QDOBA is about more than just amazing food. At QDOBA, we take pride in serving our community based on a winning recipe of Hospitality, Positivity, and Performance. As a team, we create experiences by bringing a contagious energy level and enthusiasm for preparing delicious food. We count on our restaurant leaders to model the QDOBA Recipe of Hospitality, Positivity, and Performance. Pay Range: $13.50 - $19.50 Position Summary: As a Shift Lead, you will be responsible for managing restaurant operations in partnership with or in the absence of the Restaurant Manager. Shift leads help maintain an excellent working environment through leadership, direction, training, and development. The focus is on developing people and maintaining a guest-centric culture that consistently delivers excellent guest service and food quality while ensuring compliance with policies, procedures, and regulatory requirements. Job Functions include: Fostering a positive restaurant culture by having fun and maintaining a positive attitude Training, developing, and coaching team members; ensuring systems for training employees are fully implemented and followed Identifying and developing internal candidates for Team Leader positions Treating guests and employees with respect and dignity Complying with all state and federal labor laws and regulations Managing daily activities to achieve excellence in restaurant operational performance Holding restaurant team accountable for delivering excellent guest service and food quality in adherence to brand standards and food safety requirements Reviewing practices to continuously improve the guest experience Interacting with guests and the community; responding to questions, concerns, and complaints professionally and promptly Maintaining brand image through cleanliness, maintenance, and service quality Partnering with the restaurant manager to analyze operational and financial performance using management tools Identifying trends and suggesting improvement actions Monitoring costs and adherence to budgets and goals Acting as an ambassador of QDOBA
What QDOBA Offers You: Excellent Training, Coaching, and Mentorship PTO - Vacation, Sick Time, and Holidays Free Uniforms Medical/Dental/Vision/Life Insurance 401K Plan with Company Match Health Savings Account Wellness Program Employee Assistance Program
At QDOBA, we value diversity and the unique flavors our employees bring. We are committed to providing reasonable accommodations to qualified individuals with disabilities to ensure equal employment opportunities. Additional Details: Seniority level: Mid-Senior level Employment type: Full-time Job function: Other Industry: Restaurants
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Location:
Mercer Island, WA, United States
Job Type:
FullTime
Category:
Management Occupations

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