Shift Supervisor / Customer Experience Leader

New Today

Join Whistle Express - Where Every Wash is a Win! Are you ready to step into a leadership role with a rapidly growing, community-focused company? Whistle Express seeks dedicated individuals to be part of our team as a Shift Supervisor / Customer Experience Leader . With over 140 locations and ambitious plans for expansion, we need goal-oriented, customer-focused leaders like you to drive our success! Our Mission : Deliver the best car wash experience while positively impacting our customers and communities. Core Values that Guide Us: Growth: We believe in continuous personal and professional improvement. Ownership: We take pride in our work and embrace successes and challenges. Accountability: We hold ourselves and each other to the highest standards. Transparency: We value openness and honesty in all business aspects. Pride in What We Do: Every car wash reflects our dedication to quality and customer satisfaction. Your Role: As a Shift Supervisor , you'll play a crucial role in daily operations, ensuring top-notch customer satisfaction while leading the team during your shifts. Your responsibilities include: Customer Engagement: Welcome customers, answer questions, promote unlimited wash memberships, and educate customers on our various wash options and services. Operations & Safety: Guide vehicles into the wash tunnel, prep vehicles, and monitor equipment for smooth and safe operations. Team Leadership: Act as a key holder responsible for opening and closing, and lead the staff in the absence of higher management. Attention to Detail: Conduct vehicle checks, uphold our "Sparkle Assurance" standards, and ensure every wash exceeds customer expectations. Career Advancement: Whistle Express believes in career growth! As a Shift Supervisor, you can advance to roles like Assistant Site Leader, Site Leader, or take on specialized roles such as Trainer or Maintenance Technician. Perks & Benefits: Competitive Pay with uncapped monthly commissions Paid Time Off (PTO) 401(k) with Company Match Commission Opportunities Service Awards Employee Discounts Paid Holidays Free Car Washes Flexible Scheduling Paid Training Why Choose Whistle Express? We offer more than just a job; we provide a meaningful career. With our commitment to success and growth, we're here to support you every step of the way. Make an Impact! If you're a natural leader eager to develop your customer service and team leadership skills, apply today and take the next step in your career with Whistle Express! Ready to lead and make a difference? Apply now! Whistle Express is an Equal Opportunity Employer. For more information regarding your rights, please review the "Know Your Rights" notice from the Department of Labor.
Location:
Charlotte, NC, United States
Category:
Management Occupations