Department: Food Services
Reports To: Food Services Director
Location: Benedict College
Employment Type: Full-Time / Part-Time / Hourly

The Shift Leader oversees daily cafeteria operations during assigned shifts, ensuring food quality, customer service, and team coordination. This role supports a safe, efficient, and welcoming environment for students, faculty, and guests.

• Supervise and support cafeteria staff during shifts.
• Ensure food preparation and service meet health and safety standards.
• Monitor inventory and communicate supply needs.
• Assist with opening/closing procedures and cash handling.
• Train new employees and provide ongoing guidance.
• Address customer concerns professionally.
• Maintain cleanliness and organization of food prep and dining areas.
• Enforce cafeteria policies and procedures.

• High school diploma or equivalent; college coursework in hospitality or food service is a plus.
•  Food manager certification
• Previous experience in food service or supervisory role preferred.
• Strong leadership and communication skills.
• Ability to multitask in a fast-paced environment.
• Basic knowledge of food safety and sanitation regulations.
• Flexible availability including mornings, evenings, weekends, and holidays.

• Fast-paced, high-volume food service environment.
• Standing and walking for extended periods (up to 8 hours).
• Exposure to hot surfaces, sharp tools, and kitchen equipment.
• Frequent handwashing and use of cleaning chemicals.
• Noise levels may vary from moderate to high during peak hours.
• May be required to work early mornings, late evenings, weekends, and holidays.

• Physical Exposure: Heat, cold (refrigerated areas), steam, and kitchen equipment.
• Chemical Exposure: Cleaning agents, sanitizers, and food-safe chemicals.
• Social Exposure: Regular interaction with students, faculty, and staff; occasional conflict resolution.
• Health & Safety Exposure: Must follow food safety protocols to prevent contamination and ensure compliance with health regulations.

Powered by JazzHR

WzWkOngzvI