Peet’s is currently seeking passionate Supervisors. The Shift Lead models the unwavering commitment to mastery by ensuring unparalleled quality and service. They focus on daily operations of the coffee bar, including acting as the Service Leader to ensure excellent customer service.

Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully. What Does it Take to be a Successful Shift Lead? Inspirational Leader Promotes a culture of authenticity, respect, dignity, and integrity. Inspires a shared purpose and engagement. Models passion and commitment to continued success. Delivers Operational Excellence Executes quality store openings and closings, troubleshoots issues, and demonstrates pride in the store. Acts as Service Leader at times, ensuring all financial transactions and service standards are met. Champions ongoing development and professional growth across the team. Supports a culture that attracts, retains, and develops high-quality Baristas. The Ideal Candidate will: Consistently demonstrate performance embodying Peet’s Vision, Mission, and Values. Have at least one year of supervisory experience with cash handling in the service or food industry, or equivalent related experience and training. Maintain a friendly, energetic, personable demeanor with a passion for great customer service, prioritizing customer-first and quality-focused mentality. Carry themselves professionally, be agile, and maintain composure in a fast-paced environment. Possess strong time-management and delegation skills. Have good problem-solving skills and sound judgment. Be an excellent communicator, relating well to customers and fellow Peetniks at all levels. Be extremely reliable and punctual. Be able to perform various physical tasks during the work shift. What Compensation and Benefits do Shift Leads Receive? At Peet’s, we hire the best people and are committed to supporting and rewarding our employees. Our compensation and benefits include: Starting pay between $16.75 to $23.00 plus $3.00 – $6.00 per hour in tips. Pay ranges are determined based on factors like geography, skills, and experience. 401(k) plan with generous matching (must be 18+). Tuition scholarship opportunities through Oregon State University E-Campus for 95+ degrees. Full medical, dental, and vision insurance for employees working 21+ hours/week. Employee Assistance Program with mental health resources. Paid vacation after 4 months of employment. Flexible schedule. Free coffee, baked goods, and employee discounts. Opportunities for growth and advancement. The statements describe the general nature of the work. Responsibilities may change based on operational needs. For the complete job description, visit our website. Peet’s is an Equal Opportunity Employer. Qualified applicants will be considered in accordance with all applicable laws. Get In Touch Interested in our opportunities? Connect with us and tell us what you are interested in. Who We Are Our purpose is the pursuit of better — better coffee for people and the planet. Our goal is to become the preferred brand among coffee lovers globally. We focus on high-quality coffee, earning our premium, and connecting with coffee lovers. Our values—Curiosity, Accountability, Mastery, and Inclusion—guide us daily. We believe that the secret to great coffee is the people who make it, and we care for our teams as much as we do our coffee. Our Commitment to the Community Beyond coffee, Peetniks support our local communities through donations and supporting non-profits. We believe coffee thrives where people do, and we support the communities where our beans are grown. Opportunity is Brewing Peetniks are passionate, authentic, learners, and doers, committed to the pursuit of better. This is your opportunity to craft a meaningful path with us!

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