Baskin Robbins Spring in Summerwood is looking for one shift lead to join our 8 person strong team. We are located on 3784 Rayford Road. Our ideal candidate is attentive, motivated, and engaged.

Responsibilities

• Create and maintain a guest first culture in the restaurant
• Resolve guest issues
• Ensure Brand standards, recipes, and systems are executed
• Maintain a safe, secure, and healthy work environment by following and enforcing safety, food
• Safety and sanitation guidelines; comply with local and state laws
• Clean work area as needed to maintain a tidy work environment
• Respond to all complaints in a friendly and professional manner
• Follow Brand standards, recipes and systems
• Follow safety, food safety and sanitation guidelines; comply with all applicable laws
• Maintain clean and neat work environment

Team Environment

• Support a respectful team environment
• Communicate shift priorities, goals and results with team members
• Support the training of crew members as requested
• Provide coaching and feedback to crew members

Qualifications

• Execute restaurant standards and marketing initiatives
• Handle POS transactions and payments with accuracy
• Prepare and deliver all products according to Brand standards
• Friendly attitude even when dealing with disgruntled employees
• Responsible and proven ability to maintain scheduling commitments
• Ability to problem solve quickly concerns customers may have
• Restaurant, retail, or supervisory experience
• Math and writing skills
• Basic computer skills
• At least 18 years of age (where applicable)
• High School diploma or equivalent, preferred

We are looking forward to reading your application.

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