Service Tech, Onsite Endoscopic Specialist

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We're seeking a skilled Service Tech to provide on-site support for our medical devices, including hand instruments and video equipment, to healthcare clients. As a key member of our team, you'll work closely with Sterile Processing Departments and Operating Room teams to ensure seamless operations.Key Responsibilities:Perform preventative maintenance, troubleshooting, and repairs on OR1 systems and equipmentProvide in-service training to clients on system use, care, and handlingManage repair and replacement expenses within budgetTroubleshoot video and instrument issues in the O.R.Inspect and maintain instrument functionalityContinuously improve knowledge and skills to support OR1 integration products and advancements in instrumentation and equipmentRequirements:2 or more years of relevant work experienceHigh school diploma or GEDExcellent written and spoken English language business communication skillsAbility to work in a collaborative, service-oriented team environmentExceptional organizational and problem-solving skillsPreferred Qualifications:Associate Degree or relevant certifications (CRCST or similar)Working knowledge of AV programming, system design, and image routingExperience with hospital-based Electronic Medical Record systems (EMR)Experience with major AV manufacturers' componentsWho We Are:KARL STORZ is an independent, family-owned company headquartered in Germany’s renowned MedTech manufacturing region. For 80 years, we've pioneered the most groundbreaking innovations in endoscopic surgery, video imaging, and OR integration to benefit patients and healthcare providers alike. With more than 9,000 associates worldwide and 2,600 in the US, we pride ourselves on harnessing cutting-edge technology, precise workmanship, and unrivaled customer support to help healthcare facilities succeed. With onsite locations and field opportunities across the country, we attract a diverse and talented staff. It's not just about the tools we create—it’s about the lives we change, together.
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Location:
Salt Lake City, UT, US
Category:
Customer Service & Support

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