Title : Service Engineer Location : Austin, TX Travel : 75% within a 50-mile radius around Austin Hire Type: Direct Hire Salary : $60,000$85,000/yr. Sterling Engineering is looking for a Field Service Engineer based in Austin, TX. This opportunity is with a growing company. The Service Engineer will be responsible for the installation, maintenance, troubleshooting, and process optimization of SMT automation equipment while delivering exceptional service and representing the company with professionalism and expertise. Job Duties : Perform on-site installation, configuration, and startup of SMT automation systems across North America Execute system retrofits, upgrades, and custom equipment modifications Diagnose and resolve complex mechanical, electrical, software, and process-related issues both onsite and remotely to minimize downtime Provide structured operator and maintenance training for customer personnel (including three software training classes) Advise customers on best practices for process optimization, preventive maintenance, and system efficiency Collect and analyze technical data for troubleshooting, reliability tracking, and process improvement Prepare clear, detailed service reports, documentation, and feedback to customers and management Serve as a technical liaison between customers and engineering departments Communicate effectively with both technical and non-technical stakeholders Qualifications : Bachelor of Science degree (Mechanical, Electrical, or related field) Experience with SMT automation equipment Proficiency with interpreting electrical schematics, mechanical drawings, and mechatronic system diagrams Strong background in diagnostic repairs and preventive maintenance Basic knowledge of Windows-based operating systems, software installation, and system configuration Familiarity with networking concepts and modern computing applications Strong problem-solving abilities with a customer-first mindset Ability to work independently with minimal supervision while thriving in a team environment Excellent communication and interpersonal skills Flexibility to travel extensively (up to 75%) and adapt to changing schedules and customer needs Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.