Server | Five Star Senior Living

The Server is part of the Culinary Team and provides exceptional dining experiences for our residents by delivering courteous and efficient service.

Key Responsibilities

The Server is responsible for:

• Taking resident(s) meal orders and serving meals correctly and efficiently.
• Providing exceptional customer service while engaging with coworkers and residents.
• Bringing a heightened awareness for food allergies and preferences, ensuring each resident receives meals as needed.
• Delivering meals, food and drinks to residents and their guests with efficiency and professionalism.
• Cleaning and resetting areas of the community, within dining areas, food service areas, and within residents' rooms.
• Engaging with residents and others in the community with charm, professionalism, respect, and a bright personality.
• Maintaining a working knowledge of all menu items, preparation, time, ingredients and method of presentation.
• Relaying messaging from residents to the kitchen about dining needs, food preferences and orders, and special requests.
• Using technology, such as a Point of Sale, to provide clear communication between residents and the kitchen.
• Responsibilities include customer service, food service and communication.

Position Requirements / Qualifications:

The Server must:

• Be a minimum of sixteen (16) years of age.
• Possess, at a minimum, a 10th grade education, have completed a similar educational level or have sufficient work experience to meet the position's requirements.
• Have 1-year experience as a server/waiter, or in a similar food service environment.
• Have a working knowledge of health and safety policies and procedures.
• Be free from illegal use of drugs.
• Be free from use and effects of use of drugs and alcohol in the workplace.
• Not be found guilty by a court of law of abusing, neglecting, or mistreating individuals in a health care related setting.
• Demonstrate effective time management skills.

The Laurels & The Haven in Highland Creek is a beautiful community in Charlotte, NC, with more than 150 units offering assisted living and Alzheimer's care.

This position is part-time and falls under the Dietary category with a daytime work shift.

Auto req ID: 148978BR