Senior Manager of Retail Licensing and Compliance

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Senior Manager of Retail Licensing and Compliance will be responsible for overseeing the Company's retail licensing and compliance functions to ensure that retail stores timely receive all required federal, state, and local retail licenses. In addition, the Senior Manager of Retail Licensing and Compliance will establish and oversee compliance initiatives related to the Company's retail business (including alcohol, tobacco, foodservice, and lottery).
Responsibilities
Directly supervise a Retail Licensing Supervisor and a Senior Compliance Specialist and indirectly supervise a team of Retail Licensing Coordinators.
Oversee the establishment and maintenance of departmental requirements such as standard operating procedures, licensing software integrations, and compliance tracking.
Assist cross-functional groups, including Marketing, Real Estate, and Construction, in connection with special projects related to acquisitions, divestments, and expanded store offerings.
Communicate with government agencies as needed to assist in the resolution of licensing and compliance matters.
Work closely with internal and external legal advisors on an as-needed basis.
Must have a strong understanding of the process for obtaining and renewing retail licenses required in the convenience store industry.
Ability to analyze data, identify trends, and call out areas for improvement.
Outstanding organizational skills and the ability to work in a fast-paced environment, with the flexibility to reprioritize tasks as needed to accommodate the needs of the business.
Excellent verbal and written communication skills, interpersonal skills, flexible mindset, and attention to detail required.
Must be able to work within a small team but also must be self-motivated to work independently.
Working Relationships Federal, state, and local agencies including Boards of Health, Revenue Departments, Liquor Agencies, Licensing Boards, Fire Departments, Regional Managers, District Managers, Store Managers, Construction Project Managers, Tax Dept, Accounts Payable, Real Estate, Sales Marketing, and others.
Requirements
Must have an associate or bachelor’s degree
Must have 7+ years of experience with retail licensing and compliance as well as experience supervising/managing a team.
Strong interpersonal and presentation skills, along with the ability to communicate effectively with others at all levels of the organization.
Working knowledge of licensing software ("License HQ" or similar web-based software system).
Excellent oral and written communication skills
Strong presentation skills
Ability to foster teamwork and build collaborative relationships
Strong interpersonal skills
Proficient in Microsoft Office Suite
Other Requirements Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology and Management
Industries
Staffing and Recruiting
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Location:
Westborough, MA, United States
Job Type:
FullTime
Category:
Management & Operations

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