Position Summary:

Performs a range of administrative duties in support of the Leadership team of the assigned Department. Maintains strict confidentiality. Must have the ability to work well under pressure and maintain composure with a professional demeanor.

Education, License & Cert:

High school education or GED required.

Experience:

Previous experience with patient interaction in the health care setting is preferred. Must demonstrate computer skills utilizing word processing and spreadsheets.

Essential Functions:

Responsible for clerical duties, communication, and reception duties.

Coordinates patient visits for device follow-up at the time of implant surgery and subsequent follow-up visits. When necessary, coordinate device representatives with patient office appointments at all Guthrie sites.

Obtain clearances for outside the Guthrie Network for requested MRI orders. Work with other departments to help them understand the MRI clearance process.

Veteran’s Administration referrals. Obtain, maintain VA referrals for the Arrhythmia Center, entering the required information into the EHR creating the referral.

Work with patients, patient’s families, and Guthrie’s Information Technologies team to ensure home transmissions are working accordingly.

Enter device information to all device websites. Obtain outside Guthrie’s Network device information when needed.

Responsible for EPIC Workqueue for the department, to include Referral Requests and appointments, Referral/Authorizations, and Edits Required for Billing.

Schedule same-day appointments in Cardiology and Arrhythmia Center for urgent visits.

Schedule patients into the Electrophysiology Laboratory for device issues.

Prepare consults, if not a Guthrie patient, will need to obtain the device information via the patient, device company, or where it was implanted.

Timekeeper within ATA for the department.

Demonstrates adept computer skills with various forms of documentation.

Ability to multi‐task and prioritize work in accordance with changing deadlines. Including the ability to overcome objectives and manage projects to a close.

Assist in maintaining accurate records, reports, and correspondence.

Assist in typing and preparing memos, reports and financial information.

Arrange meetings and appointments, including scheduling of conference rooms.

Assist in compiling statistical data and financial reports assigned, submit billing.

Other Duties:

It is understood that this description is not intended to be all-inclusive and that other duties may be assigned as necessary in the performance of this position.

The pay range for this position is $17.91 - $27.95.

Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you’ll find staff members who have committed themselves to serving the community.

The Guthrie Clinic is an Equal Opportunity Employer.

The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.