Essential Functions Provide an exceptional customer experience by ensuring the customer is always the priority Determine customer needs based on customer preferences; suggest additional merchandise to compliment customer selection Demonstrate knowledge of store products and services (including Loyalty programs) to build sales and minimize returns Demonstrate proficiency in POS systems, including, but not limited to, Search and Send and My Client Proactively assist customers who are using devices to shop and compare, whether Macy's devices or their own Retrieve additional merchandise at customers’ request (., retrieve merchandise from stockroom; pull merchandise to assist customers in fitting room) Develop new business and expand client base through in-store interaction, suggestive selling, and on the floor presence Maintain department recovery standards, including selling floor and fitting rooms Deliver optimal merchandise execution presentation through merchandise placement, execution, and style, including visual elements Ensure accurate merchandise pricing, and process markdowns in a timely and accurate manner Assist the Support Colleague Team in the movement of fixtures and merchandise for new product, seasonal changes, and clearance sets Assist in inventory and markdown process Assist in picking, packing, and shipping merchandise to fulfill digital customer orders Adhere to Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures Perform other duties as assigned Regular, dependable attendance and punctuality Qualifications and Competencies No education or experience required Strong interpersonal skills with proven ability to communicate and share information with customers, peers, and store management Resourceful self-starter; ability to work independently and as part of a team, and adapt quickly to changing priorities Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Ability to use a calculator to perform simple mathematical functions, including percentages Essential Physical Requirements You Will Perform This position requires lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders Reaching, including above eye level, crouching, kneeling, and stooping Involves close vision, color vision, depth perception, and focus adjustment. Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions