Seasonal Retail Customer Service Associate

New Yesterday

Join our team as a Seasonal Retail Customer Service Associate, where you will play a vital role in creating a fantastic shopping experience for our customers. Your primary responsibilities will include delivering exceptional service at the point of sale and assisting with customer inquiries, all while ensuring operational excellence. What You Will Do: Warmly greet customers and provide assistance with their product needs and services. Efficiently operate a cash register, scan items, bag merchandise, and manage various payment methods. Follow company guidelines to ensure prompt and courteous service while meeting individual performance goals, such as promoting credit and loyalty programs. Help maintain inventory accuracy by adhering to point of sale and merchandise handling procedures. Assist in training new team members on best practices and operational standards that reflect our brand values. Participate in essential daily operations, including cash balancing, change management, and supply replenishment. All associates at our company are responsible for: Demonstrating integrity and fostering teamwork in an inclusive work culture. Using good judgment and discretion to make informed decisions. Having a customer-centric mindset by anticipating customer needs and efficiently resolving issues. Managing multiple tasks effectively within designated timeframes. Adhering to company policies, procedures, and safety standards for the well-being of associates and customers alike. Being receptive to feedback and direction from supervisors and management. Taking on additional responsibilities as necessary. What Skills You Bring: Strong customer service skills with a keen ability to multi-task and pay close attention to detail. Effective verbal and written communication and interpersonal skills. No prior retail experience is required; we are looking for enthusiastic individuals ready to learn. Must be at least 16 years of age. Flexible availability is necessary, including days, evenings, weekends, and holidays. Compensation: Pay starts at $15.00 per hour.
Location:
State College, PA, United States
Job Type:
PartTime
Category:
Office And Administrative Support Occupations

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