We share with our customers the passion and the illusion of building a better present through technology. Implementation of the quality management process - QA Identfy, Spain's first Open Source digital wallet, facilitates autonomous and decentralized Implementation of the technological solutions envisaged in the RFP ofCommunications of the Caja Rural Group Technical consultancy for the web development of 'Por Tus Derechos' Designing and setting in motion the CIO Office Corporate PMO Service and IT Governance Support Traceability in blockchain for the veterinary sector Design and implementation of an integrated process management system Document Management of the Electronic Health Record of the SCS Consultancy and technical assistance for the digital transformation towards a Smart Port concept Platform specialised in detecting international business opportunities for Colombian companies Expansion of the Service Desk internationally Application of Artificial Intelligence (AI) and Machine Learning to make the Intellectual Property Administration System in Peru more effective Migration of Alfresco, development of an application for the management of statistical PC-AXIs files Supply, installation, commissioning and support service of a virtualisation solution Development of new iOS mobile applications for El Tiempo Implementation of a workplace virtualization and incident monitoring platform Evolution of EFSA's electronic archive (updating of the document management platform and development of an application for the management of document management tools). We have excellent professionals with unique profiles in our team Professional stability is a very important value and we devote ourselves to promote professional growth within the organization. We are more than 800 izertians with presence in Europe and LATAM and we continue to increase our team of professionals. Lets continue to grow together? 72% 99,5% INDEFINITE CONTRACTS 8/10 OUR NOTE IN LABOR CLIMATE +800 IZERTIANS AROUND THE WORLD Are you recently graduated or are you finishing your studies? Open employment opportunities at this time Are you passionate about challenges? Izertis is your company. We are looking for a SAP Retail Expert for a client in Switzerland. Responsibilities: Act as the main interface between business stakeholders andtechnical teams for retail-related initiatives. Conduct business analysis activities, including stakeholderinterviews, process mapping, and documentation of current andfuture states to support solution design Own and lead retail-related projects and sub-streams withinglobal deployment programs Conduct project planning and coordination activities relatedto retail system rollouts Drive gap analysis, capture and refine functionalrequirements, and track design decisions Coordinate and execute boutique rollouts, includinginfrastructure setup and onsite support. Lead cutover activities in coordination with infrastructure,markets, brands, and support teams. Ensure proper follow-up of post-rollout hypercare andresolution of retail-specific issues Work with cross-functional teams to troubleshoot and resolveintegration issues involving SAP, POS, and GK systems Collaborate with other delivery streams to ensure alignment ofretail solutions with program timelines and milestones. Maintain clear and up-to-date documentation, dashboards, andreporting tools for project tracking. Monitor and report on SLAs, ensuring that support and deliveryexpectations are consistently met. Coordinate with cybersecurity and compliance teams to ensureproper controls are applied. Provide regular updates to project stakeholders and escalateissues proactively. Actively support and mentor team members, promotingcollaboration and shared ownership of deliverables Provide support for retail solutions, ensuring timely issueresolution and coordination with technical teams when escalationis needed. Requirements: Bachelors or Masters degree in Business, InformationSystems, Engineering, or a related field Solid experience with SAP Retail, especially in : SAP &POS interface integration- SAP SD order management, pricing,finance integration - SAP UI5 and Fiori Launchpad (functional knowledge) GK POS expertise: installation, configuration, log retrieval, troubleshooting Experience in inventory management tools such as Sovia Familiarity with infrastructure coordination and EFT terminal deployment Experience applying business analysis techniques, such as usecase modeling, process flow diagrams, and user story definition Understanding of cutover plans, hypercare methodology, andincident follow-up Ability to investigate OSS notes before raising support tickets Strong skills in managing end-to-end project deliverablesacross multiple stakeholders Knowledge of ITSM tools such as ServiceNow and processes tomanage incidents, requests, and change tracking related toretail systems. Fluency in English Check if you have the DNA we are looking for at: Apply and present us your challenges and professional goals! Izertians around the world At Izertis we have a great international and global team: we work without frontiers North America South America Europe Africa Can't find any offer tailored for you?It sure is because we haven't published it yet ?) Send us your CV First name Required Lastname Required Email Required Telephone Required Country Required LinkedIn profile URL Comments I give my consent to the processing of my personal data in accordance with theprivacy policy Legal detail #J-18808-Ljbffr