About This Job The Small Business Banking Specialist solicits new business opportunities as well as expansion of small business relationships with targeted prospects and existing customers within an assigned territory. Although it can vary by market, targeted companies generally include those with annual sales up to $5MM. Essential Functions Perform calling activities with targeted prospects and customers with the objective to acquire new business and expand existing relationships

Establish and manage a referral network of Centers of Influence (COI) and serve as the primary advisor for an assigned portfolio of diverse and complex small business commercial relationships, ensuring a high level of customer satisfaction and retention

Facilitate credit requests, including loan structuring, negotiating/pricing, collateral, ensuring adequate loan documentation, and analyzing industry/credit risk.

Facilitate the resolution of customer problems within the assigned portfolio and engage product experts as needed

Participate in community and business functions/groups to ensure a positive image for the Bank and to establish referral contacts within the marketplace

Ensures compliance with all Bank policies, procedures, regulations, and laws

Perform other duties as assigned

Knowledge, Skills & Abilities Required Thorough knowledge of full range of commercial products, credit policies, procedures and terminology

Goal oriented with well-developed sales and negotiation skills

Strong strategic, analytical, and problem-solving skills

Good credit analysis skills

Ability to structure more complex credit requests

Ability to maintain a valid driver’s license and meet Commerce Bank’s driving record criteria; ongoing employment may be contingent upon meeting all driving requirements

Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities

Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills

Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

Intermediate level proficiency with Microsoft Word, Excel and Outlook

Education & Experience Bachelor’s degree or equivalent combination of education and experience required

3+ years banking/financial services experience required

*Level of role is determined by knowledge, experience, skills, abilities, and education