Position Summary:

Provides support to the Sales Operations Manager through Customer order processing and coordination; and customer service-oriented activity.

Qualifications and Education Requirements:

• High School or General Education Diploma
• Knowledge of basic inventory accounting and book-keeping

Roel and Responsibilities:

• Perform all tasks necessary to process and expedite customer orders and order updates from receipt of order to shipping of the product
• Maintains communication with Packing, Shipping and Transportation regarding daily order processing
• Communicates with customers regularly regarding orders, transportation, delivery
• Schedules delivery appointments when required
• Assists with inventory tracking and reconciliation
• Handles billing of invoices through email, fax, or post
• Maintains Sales reports and documents as needed upon request in various formats.
• Assist Sales Operations Manager, Sales Director and Supervisor as required with administrative tasks

Preferred Skills

• Strong interpersonal, communication and reasoning skills
• Proficiency in Microsoft Suite
• Knowledge of mushrooms and produce is preferred, but not required.