Sales Associate (NYC) - Part Time - Ethical Fashion, New York

Sales Associate (NYC) - Part Time - Ethical Fashion

1 Days Old

Wolf & Badger is on a mission to make retail fair. Working to support our community of 2000+ independent designers from around the globe, we connect customers with ethically sourced fashion, design, home, and beauty through our online marketplace and flagship stores in London, New York City, and Los Angeles. We are a rapidly growing scale-up business, now entering an exciting new phase of growth and looking to expand our team of c.120 people currently located between London, New York, and Los Angeles. We are a Certified B Corporation, with social and environmental purpose at the core of everything we do, read more about us.

You will work 3-4 days per week, which may include one or both weekend days, subject to the rota. This role is ideal for people who are personable and skilled in sales, with a generous commission applied.

The successful candidate will be the ultimate brand ambassador for Wolf & Badger in increasing brand awareness, driving sales, and handling relationships with customers and brands. The successful candidate will be confident in handling relationships both in-person and via digital channels.

Note that this is a retail role and will therefore include work on weekends, some public holidays, and varied start and end times.

Key Responsibilities and Accountabilities

Develop and nurture customer relationships to drive sales and ensure repeat business.
Educate customers on the Wolf & Badger concept and key selling points for each of our community of brands
Deliver the highest level of customer service
Provide styling advice and drive multi-item transactions
Engage in visual merchandising of displays, and ensure the store is maintained and in pristine condition at all times
Work with content and marketing teams to assist with the production of relevant in-store videos, photos, and other creative materials for social media
Work with brands and events teams to help produce and execute in-store events
Support our customer service team with store-related customer inquiries
Manage stock inventory and deliveries; execute the delivery and return of stock from and to our brands
Contribute to the organisation and maintenance of the store
Foster an environment of teamwork, trust, and collaboration with peers, customers, and other departments

Requirements

Builds and maintains long-term relationships with customers, consistently delivering exceptional service and personalised experiences.
Confident and skilled in making sales
Well organised with sharp attention to detail
Great interpersonal skills
Champions of small and ethical designers
Excellent verbal and written communication skills
Confident using a variety of software and strong with technology, including POS systems
Must thrive under pressure and enjoy a challenge

Benefits

$20.85 per hour plus a generous uncapped personal sales commission!
401 (k) with employer match
Vacation/PTO allotment and paid safety/sick leave
Paid volunteering leave, pet-ernity leave, and heartbreak leave
Quarterly Wellness Wallet - to spend on products and services that are meaningful to you
Subscription to Yulife health and wellbeing app
Staff discount online and in-store across Wolf & Badger
Creative work environment at our vibrant store in SoHo
Excellent career opportunities in a rapidly growing international business
Work in a positive organisation for people and the planet. We are a certified B Corp!

Wolf & Badger is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates. We encourage applications from people from all walks of life.

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Location:: New York
Job Type:: PartTime

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