Sales Associate / Customer Service Representative

New Yesterday

Overview Were Hiring! Front Desk Bartender (Sales & Guest Experience) at Drybar Ashburn at One Loudoun Location: Ashburn, VA @One Loudoun Part-time & Full-time / Weekend availability required Must be 18 Passionate about people, beauty, earning $$$$ in a high-energy environments? Youll feel right at home, AND WE WANT YOU! Drybar Ashburn at One Loudoun is looking for an outgoing, confident, and customer-oriented team player to join us as a Bartender (Drybar's term for front desk + sales associates). If you thrive in a social setting, are energized by sales goals, and want to work somewhere where your personality shines, this is the place for you. Why You'll Love Working Here: Hourly Pay + Commissions on memberships & retail sales Incentives for performance and goal achievement Growth Path to stylist, operations, and lead roles as we grow our team Team Vibes Only upbeat, inclusive, and collaborative culture Fun Dress Code just stick to black, white, grey, yellow, or denim Perks Galore Service & product discounts + a confidence-boosting environment What You'll Be Doing: Be the first and last impressiongreet every client with warmth and personality Educate clients on membership benefits , add-ons, and styling products Drive sales by matching products and services with each guests needs Manage appointments, process check-ins/outs, and support the flow of the shop Assist stylists, maintain cleanliness, and ensure every visit is smooth and memorable Youre a Perfect Fit If You: Be high-energy, friendly, and motivated by connecting with people Have a sales-focused mindset and love hitting goals Enjoy a fast-paced, busy environment with teamwork at the shop Communicate clearly, professionally, and with confidence Can multitask and stay cool under pressure Are tech-comfortable and confident using point-of-sale systems Can be on your feet for 68 hour shifts and are available on weekends Have experience in hospitality, retail, or front desk roles (a bonus, not a mustwell train you!) Perks of the Job: Competitive pay with real earning potential Discount on products and services Team incentives & workplace celebrations Career advancement as we expand (including leadership track) Day-In-A-Life Bartenders at Drybar can significantly influence client experience. You help the team stay on time, manage reservations, and support the shift when leaders are not in the shop. Your attentiveness, kindness, and leadership matter. I know you want to join us! Apply now to join the Drybar Ashburn team @One Loudoun and contribute to great hair daysevery day. Peace, Love & Blowouts Responsibilities Job Summary / Purpose As a Bartender, you are responsible for providing excellent client experiences, facilitating shop flow, following Bartender Non-Negotiables and reporting daily sales results. We expect our Bartenders to be committed to contributing to the success of the team and the shop. Essential Job Functions Lead client experience from check in to check out ensuring Drybar standards are upheld Check clients in and out through Booker Maintain highest degree of ethics when handling client payments and Stylist tips/commissions Troubleshoot any Booker issues and make changes to client profiles when needed Manage Phones and ensure all Voicemail messages are answered in a timely fashion Elevate scheduling concerns to Customer Service team when necessary Check notes section of Booker for any special client requests Manage shop flow including pairing clients with Stylists and managing break schedules for Stylists in the absence of or by request of the Shop Manager Serve complimentary beverages to our clients Maintain shop cleanliness Restock retail displays and maintain display cleanliness Merchandising and inventory projects as assigned Provide exceptional service Create a bar-like atmosphere by engaging with clients and team members Maintain clear communication with shop management about overall shop operations Sell products, tools, and memberships Maintain punctuality for all scheduled and picked up shifts and come to work prepared for the job Contribute to a positive shop atmosphere Attend any mandatory shop meetings Uphold Drybars 10 Core Values Train new Bartenders: thoroughly educate new Bartenders on Booker, Drybars core values, Bartender Non-Negotiables in order to set up new hire for success in the role Side work and cleaning duties Other duties and projects as assigned Qualifications Job Competencies - Knowledge, Skills & Abilities Strong communication skills Teamwork oriented mindset with a can do attitude Ability to work at a sustained, fast pace Excellent problem solving and troubleshooting skills Track record in providing over-the-top, amazing customer service! Ability to multitask with ease Frequently required to stand and/or walk for duration of shifts Integrity and trust Has the technical ability and skills to operate a point of sale system Problem solver use logic and support resources to solve problems at the front desk Maintains professional demeanor under pressure Motivated, enthusiastic, and reliable Benefits Passionate about people, beauty, earning $$$$ in a high-energy environments? Youll feel right at home, AND WE WANT YOU! Drybar Ashburn at One Loudoun is looking for an outgoing, confident, and customer-oriented in Actionteam player to join us as a Bartender (Drybar's term for front desk + sales associates). If you thrive in a social setting, are energized by sales goals, and want to work somewhere where your personality shines, this is the place for you. Legal Disclaimer 2023 DB Franchise, LLC (DBF). Each Drybar shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners shops are their employees, not those of DBF. Drybar + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license. #J-18808-Ljbffr
Location:
Ashburn, VA, United States
Job Type:
PartTime
Category:
Sales And Related Occupations

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