Retail/Customer Service

2 Days Old

Job Description

Job Description
???? Now Hiring: Customer Care Associate

???? Location: 5863 Jackson Rd. Ann Arbor, MI 48103
???? Schedule: Monday–Friday | 9:30 AM – 6:30 PM

Weekend rotation at UofM Hospital - Saturday or Sunday 10AM - 3PM



At Binson’s, we believe in three things: Better Products, Better Services, Better Lives—and we live it every day. We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida. If you’re looking to make a real impact in people’s lives, you're in the right place.


???? The Role: Customer Care Associate

To support patients by assisting with the selection and purchase of medical supplies, while providing exceptional customer service in a friendly and professional environment. This includes processing transactions, managing inventory, and ensuring all orders are accurately generated with proper documentation and insurance verification.


???? What We're Looking For

  • High School Diploma or equivalent

  • Friendly, outgoing communicator who loves connecting with people

  • Skilled with point-of-sale (POS) systems and inventory software—tech-savvy is a plus!

  • Super organized with a keen eye for detail

  • Compassionate and always focused on making customers feel cared for


???? What You’ll Be Doing

  • Welcome patients and visitors with a warm smile and professional vibe

  • Help customers find the perfect medical supplies tailored just for them

  • Obtain written prescriptions from physicians, verify insurance coverage, and generate accurate orders to ensure a smooth and timely patient experience

  • Share helpful info on product features and how to use them confidently

  • Quickly and kindly handle questions or concerns—making every experience a great one

  • Process sales smoothly and securely, handling cash, cards, and insurance like a pro

???? Perks & Benefits

  • Competitive pay ????

  • Full benefits: Medical, Dental, Vision & Life Insurance ????

  • Paid time off + floating holiday ????

  • 401(k) Retirement Savings Plan ????

  • Training and growth opportunities ????

Apply
Location:
Ann Arbor
Category:
Retail

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