Job SummaryThis position is very important to the overall operation of Kitty Hawk Kites. This job maximizes customer and staff satisfaction, is responsible for helping maintain company policies and procedures. In order to be successful, one must keep in touch with the Retail Operations Manager (ROM), letting him/her know of any changes needed or problems to be aware of. This position will understand and bring to life the company vision, mission, and values to associates. Essential Duties and ResponsibilitiesInclude the following (other duties may be assigned) - Operate within KHK Inc. core values, mission, and purpose statement Careful selection and training of staff Maintaining correct amount of staff during various seasons and holidays Attending appropriate company functions and/or meetings Supervision of staff Maintaining the stores clean, safe, and attractive environment Staff schedules Opening & closing reports Payroll reports Sales documentation and reports Marketing reports Budget projections Transfer forms and packing slips Supervise merchandising Maintaining stock levels - check to see if items are back-stocked or available from another store Making sure money is deposited daily Keeping up with maintenance needs and make sure the store is kept up and taken care of Assist buyer with feedback and current trends