About Kendra Scott We are a fashion-lifestyle brand driven by big dreams, colorful confidence, and inspired design. Founded on Family, Fashion, and Philanthropy, we believe our employees and customers are at the heart of our brand. We strive for success through giving back. Position Overview As a Key Holder, you will play an essential role in supporting our Store Leadership Team by delivering exceptional customer experiences and ensuring smooth daily operations. This position allows you to bring your passion for retail to life by training and motivating team members while embodying the Kendra Scott culture. Your Responsibilities: Customer Focused: You will model and teach outstanding service, connecting with every customer to create memorable experiences. Drive Results: As an emerging leader, you will learn to maximize store productivity and create lasting guest relationships. Build Networks: Assist in building brand awareness through community initiatives and philanthropic efforts. Instill Trust: Ensure safety and compliance with all policies while maintaining asset protection standards. Communicate Effectively: Serve as a product expert and help guests make informed purchasing decisions. Nimble: Be adaptable, thriving in various store areas such as the Salesfloor, Color Bar, Events, and Back of House. Collaborate: Support your team behind the scenes to foster a positive environment and create exceptional guest experiences. Take Action: Proactively address any guest concerns to ensure a positive shopping experience. Display Courage: Set ambitious goals, provide ongoing feedback, and challenge yourself and others to achieve greatness. Minimum Requirements: Must be over the age of 18. Ability to lift and move at least 50 lbs. Ability to bend, squat, twist, and reach. Ability to stand and/or walk for at least 6 hours per shift. Flexible schedule availability, including evenings, weekends, and holidays. Our Ideal Candidate: Your passion for customer service and community engagement aligns with our values of Family, Fashion, and Philanthropy. Retail or customer service experience is essential, along with a strong problem-solving mindset and enthusiasm for fashion trends. Compensation Information: The hourly pay for this role ranges from $18.00 to $22.00 per hour with a revenue sharing incentive of 0.5%. Salary may vary based on factors including the store's geographical location.