Who We Are Join the Community Choice Financial Family of Brands, a leading consumer specialty finance organization, dedicated to providing financial solutions and rewarding career opportunities to the communities we serve. Your application will be reviewed by our Talent Acquisition team, and we appreciate your interest in becoming a part of our team! Overview As a Retail Store General Manager, you will be at the forefront of our store's success, inspiring your team and ensuring a premium experience for our customers. You will coach and develop your team to achieve our company objectives while becoming the trusted representative of our brand in the community. Responsibilities Oversee, coach, and develop a team to drive new business and maintain profitability. Manage store performance, ensuring KPIs are met or exceeded. Lead your team to achieve sales targets by promoting loan or pawn products, leveraging local marketing strategies, and building business partnerships. Supervise and ensure the security of the office, including cash management and loss prevention. Uphold compliance with company policies as well as local, state, and federal regulations. Maintain a visually appealing storefront that aligns with company values and promotional efforts. Utilize your personal vehicle for in-store company business, including bank deposits. Work effectively in a fast-paced environment, managing multiple tasks and achieving team performance goals. Ensure regular in-person attendance with a full-time commitment of at least 40 hours per week. Qualifications High School Diploma or equivalent required. Minimum of two years in a supervisory or leadership role in retail, financial, or customer service industries. Strong operations experience in a leadership capacity. Excellent verbal and written communication skills. Valid driver's license and auto insurance, with a personal vehicle required. Proficient in using phone systems, Point of Sale, Microsoft Office, and other relevant technology. Must be at least 18 years of age (19 in Alabama). Background check required. Ability to meet physical demands, including lifting up to 25 pounds and operating mechanical controls. Preferred Qualifications and Skills Associate degree or higher. Experience in retail, sales, or the financial industry. Bilingual English/Spanish is a plus and may be required for certain locations. What We Offer Comprehensive new hire training program. Access to a robust learning management system for professional and personal development. Performance-based career advancement opportunities. Educational reimbursement program. Multiple medical insurance coverage options, including free telemedicine. 401(k) plan with a generous company match. Company-sponsored life and AD&D insurance. Voluntary benefits, including dental and vision plans. Paid Time Off (12 days per year plus additional days for service longevity). Diverse and inclusive workplace culture. About Us TitleMax, a leader in title lending, has helped thousands access the cash they need through title loans and pawn services. Since opening our first store in 1998, we have grown to over 900 locations across 14 states. Important: We will never ask for banking information during the hiring process. Official communication will only be conducted from @ccfi.com. In-store positions require in-person attendance. The Community Choice Financial Family of Brands is committed to an inclusive workplace, free from discrimination. Candidates from all backgrounds are encouraged to apply.