Retail Store Assistant Manager

New Today

This position is for the retail location of The UPS Store - not the warehouse or corporate.
The Assistant Store Manager helps the Store Manager run the day-to-day operations of the retail location. He or she may be required to open and close the center, help manage productivity and ensure the center’s team delivers world-class customer service to all customers, monitor cost control and expenses, and contribute to weekly and monthly reports developed by the Store Manager and provided to the franchise owner. The Assistant Sales Manager is involved with profit / loss, continuous improvement, service delivery levels, personnel management, and business development.
The UPS Store is a network of individually owned and operated franchised service centers specializing in small business solutions. Our organization consists of 10 locations in Nassau County, Long Island NY including Syosset, Jericho, Plainview, Greenvale, Garden City, Garden City Park, Great Neck, Wantagh, Rockville Centre & Huntington Station.
The ideal candidate has a high school diploma or GED (college coursework or a degree preferred), 2 to 3 years of customer facing retail store operations experience, strong supervisory/managerial/leadership skills, excellent computer/internet/software knowledge, the physical ability to perform this job (lifting, bending, etc.), and knows how to listen, follow, lead, and help the Store Manager attain defined targets. He or she must have a dynamic personality and must be able to help motivate a team to optimize performance.
Compensation $40,000 to $45,000, depends on skills and experience with room for growth.
RESPONSIBILITIES
Helps with personnel management, which includes recruiting, training, scheduling, and coaching associates
Schedules work assignments and helps facilitate weekly or monthly staff meetings
Monitors, evaluates, and helps maximize customer service delivery and customer satisfaction
Available to work weekends as required
Helps develop and implement the store marketing program
Helps manage store financials and prepare/provide reporting
Manages inventory
Reviews daily employee timesheets and submits for payroll processing
Helps oversee store maintenance, including cleanliness, safety, and organization
Performs other duties as assigned
SHIFTS
Mornings
Afternoons
Weekends
QUALIFICATIONS
2 to 3 years of customer facing supervisory experience in a retail setting
Available to work weekends (Sat & Sun) as required
High school diploma or GED required
Advanced education degree, coursework, or tech school desired
P&L experience preferred
Strong computer skills, including Microsoft Office and Adobe Suites
Outstanding phone skills
Strong customer service skills and abilities
BENEFITS
We Operate 10 stores which provides for excellent advancement opportunities
Flexible hours with no late nights, stores close 6:30 PM Monday to Friday, 5PM Saturday and 3Pm Sunday
Sick Pay
Insurance; medical, dental and vision
Holidays
401K Retirement Savings Plan with match
Paid Training
Employee Discounts
Uniforms Provided
Free Parking
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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Location:
Rockville Centre
Job Type:
FullTime

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