Retail Store Ambassador

New Today

Are you passionate about customer service and looking for a role where you can make a difference? Join Family Dollar as a Retail Store Ambassador and work in an environment you love! We are excited to offer flexible work schedules, competitive pay, and generous benefits. Take control of your career today by applying for this fulfilling role. Position Overview: As a Retail Store Ambassador, you will play a key role in enhancing customer shopping experiences and safeguarding store assets. Your responsibilities will include greeting customers, assisting with their shopping needs, and supporting the Store Manager in various tasks to maintain store security and efficiency. Key Responsibilities: Greet and assist customers in a friendly and approachable manner, representing our company positively within the community. Maintain a high-profile presence in-store to promote excellent customer service and support asset protection initiatives. Assist the Store Manager with safety standards and controls, including tagging merchandise and facilitating vendor check-ins. Report and document any suspicious behaviors or incidents directly to the Store Manager. Conduct daily safety and security inspections and collaborate with the Store Manager to resolve issues. Support the Store Manager with delivery check-ins and monitor security systems. Assist with employee bag checks as necessary. Provide valuable feedback to district management regarding observations and store activities. Participate in ongoing training to enhance job knowledge and skills. Perform other duties as assigned by management. Position Requirements: Education: High school diploma or equivalent preferred. Ability to understand and interpret policies and procedures. Requirements: Valid driver's license and ability to travel locally as required. Experience: Customer-facing roles in retail, hospitality, or similar environments are preferred. Experience in loss prevention or security is a plus. Physical Requirements: Capable of lifting up to 40 lbs regularly and up to 55 lbs occasionally, along with frequent walking, standing, and bending. Availability: Open to working a flexible full-time schedule that includes days, evenings, weekends, and holidays. Skills: Strong customer focus, problem-solving abilities, organizational skills, and effective communication. Benefits: At Family Dollar, we value our associates and are committed to their well-being. Eligible associates enjoy a range of benefits, including: Health and welfare programs including medical, dental, and vision coverage. Employee Assistance Program. Paid Time Off. Retirement plans and Employee Stock Purchase Program. Join our team at Family Dollar and help us create a better shopping experience for our customers!
Location:
Baltimore, MD, United States
Job Type:
FullTime
Category:
Sales And Related Occupations

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