The Pitt Shop-Pennsylvania-Pittsburgh-( The Office of Business, Hospitality and Auxiliary Services (BHAS) leads the University's foundational business services and is one of the many units under Finance and Operations. BHAS performs critical services to ensure our students, staff, faculty, and visitors have exceptional experience on campus including, All residence halls and University-owned leased apartments 23+ dining locations across campus Hospitality services, including camps and conferences, the University Club, and Heinz Memorial Chapel University Logistics, including student and campus mail, surplus property, and moving services Campus Mobility, including parking lots and garages, campus shuttles, and commuting opportunities Panther Central – the University’s one-stop shop for all campus needs including ID cards Campus retail operations, including three on-campus stores - The University Store on Fifth, Maggie & Stella's Cards & Gifts, and The Pitt Shop We welcome you to BHAS, and invite you to explore our services, get to know our leadership team, and learn about our mission, vision, and values. For more information about BHAS, please visit our website at or follow us on .

Job Summary

Operates point of sale system, reconciles tills and daily sales, processes exchanges and returns, and assists with opening and closing the store. Serves in a lead capacity over other employees and provides day-to-day direction. Designs appealing displays, replenishes stock, and inventories stock and sales rooms. Delivers effective customer service, fulfills order requests, performs overrides and voids, and mitigates escalated customer services issues. Reports suspicious activity to avoid inventory shrinkage. Essential Functions Candidate will open and/or close store. The essential functions includes: Excellent customer service skills

Attention to accuracy and details

Basic computer data entry skills

Product knowledge

Process online sales

Assisting customers with selection of merchandise

Supervision of student workers as well as assigning tasks to student workers

Ensure that student workers are following customer service standards

Ability to operate standard retail equipment

Ability to process variety of transactions such as cash, checks, bankcard, panther funds, gift certificates & cards, University requisitions, credit memos, and bookstore accounts

The incumbent will receive, stock and merchandise product daily and be responsible for maintaining the sales floor.

The ability to transport up to (50) pounds, spend many hours moving about the store.

Participation in off-site events, incumbent is required to work 22.5 hour per week along with Saturday, Sunday, Holiday and overtime hours will be required as needed.

Physical Effort Sitting, standing, and walking. Requires frequent lifting, carrying and moving heavy objects, up to 50lbs. Requires standing for long hours at a time.