Overview Retail Shift Lead- Ala Moana role at Pressed Juicery. Pressed Juicery is growing and hiring. If youre passionate about health and wellness and love creating best-in-class guest experiences, join us in spreading wellness. Pressed Juicery is at the forefront of the wellness movement and is dedicated to making healthy living as convenient and delicious as possible. Pressed operates over 100 retail stores, is available in nearly 3,000 supermarkets, and can be delivered to any US location through the Pressed Juicery website or app. Job Purpose The Shift Lead is an ambassador for our mission to empower guests wellness journeys. They provide a best-in-class guest experience through sharing superior knowledge of our products and their passion for wellness. In addition to providing impeccable service, they are responsible for guest-centric selling, completing orders, processing transactions, and carrying out the daily procedures of their retail store location. Key Responsibilities Drive company sales growth and profitability through guest-centric selling, teamwork, superior product knowledge, and an impeccable guest experience. Role model the selling process to ensure goals are met during shifts. Foster a guest-focused selling culture; model the sales and service experience. Provide individual and team performance feedback to managers. Lead by example to maximize team selling potential and communicate company goals and expectations clearly on every shift. Support onboarding of new employees by role modelling company standards and expectations. Be a brand ambassador; support community engagement and local store marketing partnerships to increase brand visibility. Support order and inventory processes where applicable. Freeze stores: cut, prepare, and serve products. Clean equipment and follow proper food handling procedures. Manage third-party vendors effectively. Enroll all guests in our Loyalty Program. Engage in product sampling throughout all day parts. Share guest feedback with the store manager regarding product requests, concerns, and suggestions. Perform opening and closing duties, including executing bank deposits, receiving shipments, and disseminating company directives. Maintain store appearance and cleanliness standards. Lead by example - communicate company policy and model a safe and respectful work environment for all team members. Other job-related duties as requested. Essential Job Functions Maintain product and company knowledge, including product ingredients and allergens. Utilize POS and related computer systems to ensure efficiency. Maintain sales floor coverage and follow posted schedules. Work a schedule that aligns with business needs; this can include all day parts, weekends, and holidays. Ability to move and/or lift up to 50 pounds. Follow company policies and procedures. Qualifications Passion, knowledge, and interest in health, fitness, and/or wellness. Ability to build guest relationships and deliver exceptional service. Relentless ability to achieve results. Ability to quickly adapt and embrace new procedures, processes, and priorities. Proven success in achieving goals through guest-centric selling. Excellent team player with the ability to lead and work independently. Strong verbal and written communication skills with proficiency in English. Keen understanding of sales principles and guest service practices. Previous retail, restaurant, or hospitality leadership experience preferred. Previous cash handling and POS experience. Ability to move and/or lift up to 50 pounds. A California Food Handler Card or applicable state-specific requirement is preferred at time of hire. Hours vary Monday Sunday, days, evenings, and weekends. Must have flexible availability, including holidays. Must be legally authorized to work in the United States. Pressed Juicery, Inc. participates in the E-Verify program. Please click here to learn more about the E-Verify program. Apply now to start your wellness journey at Pressed! Company Details Seniority level: Entry level Employment type: Full-time Job function: Management and Manufacturing Industries: Food & Beverages Referrals increase your chances of interviewing at Pressed Juicery by 2x #J-18808-Ljbffr