Retail Sales Manager

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Position Summary ​ For this role - we are looking for someone in the LA area who will be an additional Manager that is fully relocatable to additional Markets within Living Spaces. Relocation is sponsored by the company.
The primary role of the Sales Manager is to lead their departments of responsibility to exceed their set targets by ensuring the proper execution of our guest engagement model, frequent one on ones, performance management and Sales Floor Leadership, while maintaining the highest levels of guest satisfaction as measured by guest surveys. Success in the role of Sales manager requires having a 4-wall holistic approach to business operations. Position Description Essential Duties and Responsibilities include the following.  Other duties may be assigned. Ensure that the retail store team is fully staffed with the right number of people with the right talent to meet standard work expectations. Ensure that coverage is scheduled to optimize productivity and efficiency
Ensure all team members have completed training and demonstrate the ability to effectively execute to company expectations and ongoing training modules
Recruit, lead and develop all team members and develop a culture of passionate, high performance teams
Lead and develop team of Supervisors to execute the Guest Engagement Model proficiency through culture of coaching store teams daily
Take ownership of the sales floor and of financial outcomes through execution of the Sales and Operations standard work
Actively engage both team members and guests to assess execution of Living Spaces Guest Engagement Model
Handle escalated guest situations and resolution
Identify gaps using scorecards and behavioral misses and create business plans for people and process
Set clear expectations and hold teams accountable for performance results.   Inspire team members through coaching, mentoring and leading by example.
Host ongoing talent conversations that develop leadership skills to build store “bench”
Open and close the store as needed, including securing the building, enabling and disabling the alarms
Generate energy within the store through recognition and transparent in the moment conversations
Perform the role of Sales floor Leader ensuring all guests are being engaged and led through the buying journey.
Driving for results by developing dedicated focus around SOP’s, retail processes and procedures
Able to build a culture throughout store that drives the following positive company expected Support and mentor the training and onboarding coordinator to improve team member engagement and retention. Collaborate on training material development, facilitate feedback sessions, and implement strategies to ensure a positive onboarding experience, helping new team members feel valued and prepared for success.
Qualifications Position Hiring Range The hiring pay range provides a guide for what we would reasonably pay for the position.  Pay will be determined by several factors, including but not limited to: applicant’s education, relevant work experience, knowledge, skills and abilities, as well as internal equity and alignment with geographic market data. Living Spaces reserves the right to modify this pay range at any time. P ay is determined by various factors including market demand, applicable skills, work experience and education, location, company budget, and in-demand skill sets.
Compensation: $74,000.00 - $98,800.00 Retail, Guest Services, and Distribution Center Team Members are eligible to receive team bonus based on meeting specific goals and KPI’s.
Benefits Include: Medical Dental Vision 401(k) (full and part time eligible) Vacation Sick Time Flex Spending Account Employee Assistance Program
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Location:
Los Angeles
Job Type:
PartTime

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