Sales Associate Job Description

We are seeking a Sales Associate to join our team! You will help promote all aspects of the business including but not limited to buying, selling, pricing, and merchandising. Promote a high level of customer service by ensuring customers are assisted in an enthusiastic, timely, and knowledgeable manner. Assist store management in daily store operations, including the buying and selling of used merchandise, maintaining cleanliness, organization of all merchandise and other store materials, and continuously contribute to the success of the business.

Responsibilities:

• Greet customers immediately, determine their needs, and handle all transactions in a professional and enthusiastic manner.
• Become familiar with products, brands and prices and make recommendations of products, including their features and benefits, to suit customers’ needs.
• Buy used product, reinforcing the customers’ purchases and sales to the store. Invite customer to return to the store to buy, sell, or trade and promote image of store concept.
• Price and ticket items appropriately based on pricing/buying guidelines. Restock store following merchandising plan. Maintain store displays and follow store housekeeping and maintenance standards and procedure.
• Achieve personal and store sales goals by applying sound customer service and sales protocol.
• Assist with store operations, store maintenance and maintain merchandising standards.