Retail Sales Associate, San Francisco

Retail Sales Associate

New Today

Overview

Join our Hayes Valley location this summer!

The Sales Associate is a friendly, customer-focused individual with genuine enthusiasm for the Aviator Nation lifestyle and products. This person thrives working in fast-paced environments where creative problem-solving skills and a growth mindset for continued improvement are critical components to effective customer service and successful execution of the role.

Job Summary

The Sales Associate is responsible for welcoming and helping all customers and will offer first-class service and product solutions to ensure high levels of customer satisfaction. They will exercise empathy and tact to address challenging customer situations. They are constantly updating their knowledge of the products, services, and policies while maintaining the presentation of the sales floor, products, signage, and displays.

Key Responsibilities

Greet customers, responding to questions, improve engagement with merchandise and provide outstanding customer service
Learn product knowledge (SKU's, fit, and more)
Demonstrate superb product knowledge and services
Operate cash register and Point of Sales system (POS)
Manage financial transactions including sales, process returns and exchanges, and balance drawers
Achieve established goals
Direct customers to merchandise within the store
Increase in store sales
Introduce promotions and opportunities to customers
Cross-sell products to increase purchase amounts
Maintain an orderly appearance throughout the sales floor
Assist with incoming and outgoing shipments
Conduct inventory count
Ensure floor restock happens as needed
Assist with other purchase orders
Share knowledge with team members
Assist with omni-channel sales and fulfillment process
Under the direction of the Store Manager and company guidelines, assist with social media posts in various ways such as take photos, assist with photoshoots, and model clothing

Skills, Abilities & Requirements

Abide to available and agreed schedule
Ability to work retail hours including weekends and holidays
Excellent verbal communication skills
High attention to detail and strong organizational skills
Ability to maintain a professional appearance and follow store's dress code
Maintain a positive attitude, high energy, and focus on customer satisfaction
Ability to read, write, and perform basic math
Ability to confidently operate office equipment such as computers, printers and telephones

Physical Requirements & Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Ability to kneel, bend, stoop, crouch, reach, climb, walk, and stand for long durations of time
Ability to move and lift equipment and supplies of up to 20 pounds
Vision abilities include close, distance, color peripheral, and depth perception
Noise level in the work environment is moderate

BENEFITS

Medical, Dental, Vision
Paid Time Off (PTO)
Pet insurance
401K
Employee Assistance Program (EAP)
Monthly clothing allowance
Generous employee discount
Friends and family discount
Free fitness classes at our Santa Monica RIDE studio
Generous discount on all Dreamland events, food and beverage
Travel opportunities for national events, festivals, and store build-outs
- Eligibility for Benefits may apply

Pay range is $17- $21/hr, Depending on Experience

This job description is not exhaustive, and you may be required to carry out other duties as requested.

EEO Statement

Aviator Nation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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Location:: San Francisco

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Retail Sales Associate

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