Retail Sales Associate - NYC Flagship Store
89 Days Old
Start date: September 2025
Compensation: $18-$20 per hour (based on experience)
Who We Are
Boring? Expensive? Dull? That's what eyewear used to be.
Jimmy Fairly was born in Paris in 2010 with a mission to flip the industry on its head-offering high-quality, on-trend eyewear at fair prices, with a strong social and environmental conscience.
Now with over 160 stores across Europe and the UK, and 30 more opening every year, we're ready for our next big step: our first U.S. store in New York City. We design and launch fresh collections every six weeks and are obsessed with creating unforgettable in-store experiences. Our goal? To make every customer say "wow."
We believe that shopping for glasses should feel as fun and stylish as finding your next favorite outfit-and our team brings that to life every day. If you love fashion, good vibes, and helping people feel their best, you're in the right place.
Purpose of the Role
As a Sales Assistant, your role is to bring our brand to life through outstanding customer service and a passion for styling and selling. You'll be the go-to expert for our customers, helping them find their perfect frames while making them feel seen, heard, and happy.
You'll also support day-to-day operations and help maintain a store environment that's inspiring, organized, and collaborative. Every day is different, every interaction matters-and every smile you create is part of the magic.
What You'll Do
Customer Experience
- Welcome every customer warmly and make them feel at home
- Use listening and styling skills to recommend the right frames and lenses
- Offer thoughtful guidance based on customer needs and Optician recommendations
- Bring positive energy and a personal touch to every interaction
Sales Performance
- Embrace our sales approach to meet personal and team KPIs
- Turn great service into customer loyalty and repeat visits
- Stay confident and knowledgeable about our collections and brand stories
- Be a true ambassador of the Jimmy Fairly spirit
Store Operations
- Operate the till system and process payments accurately
- Receive, organize, and replenish inventory (deliveries, transfers, new drops)
- Help maintain a clean, organized, and visually appealing shop floor and stockroom
- Follow company policies and daily procedures
Optical Support
- Support the Licensed Optician with basic tasks (eyewear adjustments, handovers, collection of orders)
- Ensure every customer leaves with eyewear that feels good and fits perfectly
Team Collaboration
- Support your manager in implementing visual merchandising guidelines
- Stay open to feedback and contribute to a positive, team-first atmosphere
- Take ownership of your learning-optical training will be provided
Who You Are
- A natural communicator who genuinely enjoys helping others
- Passionate about customer service, fashion, and retail
- Positive, energetic, and reliable
- Curious and open to learning more about eyewear and optics
- Experienced optical sales is a plus
What We Offer
- Exciting growth opportunities as we expand in the U.S.`
- $18-$20 per hour (based on experience)
- Full onboarding and product training (optical included!)
- A dynamic, fashion-forward, and team-oriented environment
- Employee discount on all Jimmy Fairly eyewear
- Location:
- New York
- Job Type:
- FullTime
