Retail Sales Associate - NYC Flagship Store

89 Days Old

Full-time - Based in NYCStart date: September 2025Compensation: $18-$20 per hour (based on experience)Who We AreBoring? Expensive? Dull? That's what eyewear used to be.Jimmy Fairly was born in Paris in 2010 with a mission to flip the industry on its head-offering high-quality, on-trend eyewear at fair prices, with a strong social and environmental conscience.Now with over 160 stores across Europe and the UK, and 30 more opening every year, we're ready for our next big step: our first U.S. store in New York City. We design and launch fresh collections every six weeks and are obsessed with creating unforgettable in-store experiences. Our goal? To make every customer say "wow."We believe that shopping for glasses should feel as fun and stylish as finding your next favorite outfit-and our team brings that to life every day. If you love fashion, good vibes, and helping people feel their best, you're in the right place.Purpose of the RoleAs a Sales Assistant, your role is to bring our brand to life through outstanding customer service and a passion for styling and selling. You'll be the go-to expert for our customers, helping them find their perfect frames while making them feel seen, heard, and happy.You'll also support day-to-day operations and help maintain a store environment that's inspiring, organized, and collaborative. Every day is different, every interaction matters-and every smile you create is part of the magic.What You'll DoCustomer ExperienceWelcome every customer warmly and make them feel at homeUse listening and styling skills to recommend the right frames and lensesOffer thoughtful guidance based on customer needs and Optician recommendationsBring positive energy and a personal touch to every interactionSales PerformanceEmbrace our sales approach to meet personal and team KPIsTurn great service into customer loyalty and repeat visitsStay confident and knowledgeable about our collections and brand storiesBe a true ambassador of the Jimmy Fairly spiritStore OperationsOperate the till system and process payments accuratelyReceive, organize, and replenish inventory (deliveries, transfers, new drops)Help maintain a clean, organized, and visually appealing shop floor and stockroomFollow company policies and daily proceduresOptical SupportSupport the Licensed Optician with basic tasks (eyewear adjustments, handovers, collection of orders)Ensure every customer leaves with eyewear that feels good and fits perfectlyTeam CollaborationSupport your manager in implementing visual merchandising guidelinesStay open to feedback and contribute to a positive, team-first atmosphereTake ownership of your learning-optical training will be providedWho You AreA natural communicator who genuinely enjoys helping othersPassionate about customer service, fashion, and retailPositive, energetic, and reliableCurious and open to learning more about eyewear and opticsExperienced optical sales is a plusWhat We OfferExciting growth opportunities as we expand in the U.S.`$18-$20 per hour (based on experience)Full onboarding and product training (optical included!)A dynamic, fashion-forward, and team-oriented environmentEmployee discount on all Jimmy Fairly eyewear
Location:
New York, NY, United States
Job Type:
FullTime
Category:
Sales And Related Occupations