Join to apply for the Retail Sales Associate / Customer Service role at WellBiz Brands, Inc.

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Join to apply for the Retail Sales Associate / Customer Service role at WellBiz Brands, Inc.

At Elements Massage Hanover, we value our people and work-life balance is key. We listen to and invest in our team members. Our philosophy is to communicate effectively, encourage collaboration and provide the proper resources for everyone to excel.

Elements Massage in Hanover is looking for an engaging, fearless, outgoing personality to lead the sales and customer service of potential clients and our current members. Our business is built on Wellness Program sales and we award our team when we meet our objectives.

Our team members will earn commission for wellness plan and have opportunities to earn additional monthly bonuses

Responsibilities and Duties

Informing all visitors about the benefits of the Elements Wellness Program, a no hassle membership plan

Following our proven sales process to enroll clients into the Elements Wellness Program

Being the first and final face of hospitality, whether on the phone or in the studio

Ensuring the client appointment paperwork and payment process is brief, painless, and accurate

Working as a team with our Managers and Massage Therapists to create an environment where clients are the center of the world

Qualifications and Skills Skills

Ability to follow our proven sales process to sell Elements Wellness program and build customer loyalty.

The right candidate must like talking, but more important, love listening to all new clients, established clients, and perspective clients.

The right candidate can turn every incident of client criticism to a story of great customer service.

Qualifications

Prior retail sales experience preferred; selling memberships or services in-person to potential clients.

Customer Service in a spa-like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.

Familiarity with modern office tools and systems; scheduling and payments are all processed with easy-to-learn computer programs.

Driven to create the best work environment for the employees and the best experiences for the client.

Studio Specific Benefits

$16+/hour depending on experience

Monthly Bonuses (ongoing)

Paid Time Off

A complimentary monthly massage at the studio

If working in a rewarding sales environment in a great massage studio sounds exciting, you should apply today!

Location Hanover, MA

Job Types Full-time, Part-time

Pay $16.50 - $17.50 per hour

Benefits

401(k)

401(k) matching

Flexible schedule

Health insurance

Paid time off

Shift

Day shift

Evening shift

Morning shift

Work Location In person

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