Retail Relations Specialist - COTERIE New York

As a Retail Specialist within our Fashion Business Group, you will play a pivotal role in building, strengthening, and maintaining relationships with retailers to drive attendance at our events. This position requires proactive engagement, strategic relationship-building, and in-depth market research to recruit key retailers and buyers. You will collaborate closely with the Director of Attendee Acquisition & Customer Success, VP of Events, Sales and Marketing teams, and other internal stakeholders to enhance retailer participation, elevate the attendee experience, and contribute to the overall success of our events.

• You'll research and identify new retail targets, studying market categories and industry leaders.
• Engage with retailers to secure attendance at our events.
• Cultivate and strengthen relationships with key retailers across various market segments and tiers.
• Maintain proactive communication with existing and potential retailers via phone, email, and in-person meetings.
• Address retailer inquiries and resolve questions related to show details, registration, and logistics.
• Work with the Events, Marketing, and PR teams to create and deliver retail-specific messaging and promotional materials.
• Contribute to copywriting and development of collateral that entices retailers to attend events.
• Provide up-to-date event information, such as brand listings, hotel rates, and show schedules, to prospective and returning retailers.
• Qualify prospective retailers and assist them through the event registration process.
• Utilize Salesforce to track, update, and analyze retailer data, providing insights to the sales and marketing teams.
• Regularly update and maintain retailer contact information in the database to ensure accuracy.
• Prepare reports and analysis on retailer engagement, event attendance, and campaign effectiveness.
• Assist in managing VIP and buyer programs in collaboration with other functional teams.
• Help with event execution, including show set-up and coordination of retail programs and experiences.
• Facilitate matchmaking between retailers and brands to foster long-lasting business relationships.
• Provide one-on-one concierge services to VIP retailers during events to ensure a premium experience.
• Source weekly leads to identify new retailers for event attendance.
• Work with the team to develop and execute targeted retail campaigns aimed at driving attendance.
• Support efforts to increase retailer engagement through ongoing outreach and relationship management.

Bachelor's degree in business administration, Fashion Buying/Merchandising, or a related field (or equivalent professional experience).

2-4 years showroom experience, or a related role in the fashion industry.

Strong understanding of the fashion industry and retail landscape.

Proven track record of relationship-building and sales skills, ideally within the fashion or retail sector.

Exceptional interpersonal and relationship-building abilities.

Strong customer service orientation with excellent verbal and written communication skills.

Detail-oriented, creative, and innovative thinker with a proactive approach.

Strong organizational and time-management skills, with the ability to prioritize effectively.

Self-starter who thrives in a team environment and can work independently when needed.

Proficiency in Microsoft Excel, Word, and PowerPoint.

Existing relationships with key retailers are a must.

Ability to travel up to 30% of the time.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here's some of what you can expect when you join us.

• Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive, and we support a range of working patterns
• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves
• Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
• Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
• Recognition for great work, with global awards and kudos programs
• As an international company, the chance to collaborate with teams around the world

The salary range for this role is $70,000- $75,000 based on experience.

This posting will automatically expire on August 20th, 2025.