Retail Product Manager
New Today
Responsibilities :
While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.
· Drive cross-functional teams comprised of both business and technical roles during the product development lifecycle; champion the needs of clients; develop detailed requirements and feature definitions; partner with IT on development, testing & implementation plans, as well as internal communications & deployment plans.
· Work with both business stakeholders and technical teams like Front End/Back End/Middleware Engineering, QA, Data, Architecture, as well as PMO, UX, Finance, Analytics, Client Services, and more.
· Collaborate with internal business partners to refine requirements and define enhancements, creating buy-in from other teams as necessary.
· Assess scope, document requirements, use case/user scenario, test case plans and design specifications, in partnership with UX, product managers, QA, and IT. Proactively identify issues. Work closely with key business leaders at senior levels.
· Identify and communicate areas of uncertainty, recommend solutions, gather buy-in from relevant stakeholders, shepherd features through development, and provide support at launch.
· Develop metrics to measure success of program features, analyze results, and partner across the organization to develop action plans and enhancement recommendations.
Qualifications:
· 8+ years’ experience in product management or software development, preferably for payment or finance eCommerce products with a large user base.
· Experience managing third party vendors and vendor negotiation in partnership with business teams.
· Deep understanding of digital payments technology and trends.
· In-depth payment processing knowledge.
· Experience working on both technical platforms and user-facing features.
· Strong drive and curiosity to come up with new ideas, identify opportunities, and move the business forward.
· Exceptional presentation and communication skills.
We’re excited about you if you have:
Prior experience in a multi-channel retail environment or other customer-focused technology products.
Experience with complex payment integrations.
Strong technical background is nice to have, but more importantly they have a willingness to learn.
Experience with payment analytics and relevant tools such as ThoughtSpot.
- Location:
- San Mateo, CA
- Job Type:
- FullTime
- Category:
- Retail And Wholesale
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