Retail Pharmacy Operations Manager
12 Days Old
Can you turn KPIs and performance metrics into powerful tools that boost profits and inspire high-performing teams?
If you're prepared to make a profound, measurable difference, then your journey starts here at Northern Pharmacy.
Join us as our next Retail Pharmacy Operations Manager. This isn't a typical management position; it's a dynamic leadership role where you'll shape the future of our retail pharmacy divisions. You'll be the architect of innovation and the champion of execution, with a laser focus on compliance, efficiency, and growth. This is your opportunity to transform operations, empower teams, and leave your indelible mark on pharmacy services.
Requirements
- Lead daily operations of retail and specialty pharmacy divisions.
- Supervise and mentor pharmacy staff (hiring, training, coaching, and performance management).
- Develop and implement Standard Operating Procedures (SOPs) aligned with company values and goals.
- Ensure compliance with all relevant pharmacy laws, regulations, and licensing requirements.
- Analyze financial reports to drive profitability and identify opportunities for cost savings.
- Collaborate with the billing team to reduce write-offs and improve accuracy.
- Optimize workflow and implement process improvements to increase efficiency.
- Maintain readiness for audits and inspections while ensuring excellent patient and customer service.
- Foster relationships with referral sources and external partners to drive business growth.
- Actively participate in business development through industry events, conferences, and training opportunities.
Qualifications:
- Certified Pharmacy Technician (CPhT) or higher required.
- Bachelor's degree in Business, Healthcare Administration, or a related field required.
- Experience:
- Minimum of 5 years of management experience in a pharmacy or healthcare setting.
- Prior pharmacy operations experience strongly preferred.
- Skills & Competencies:
- Strong leadership, coaching, and team-building skills.
- In-depth knowledge of pharmacy operations, systems, and regulations.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office and/or Google Workspace.
- Strong analytical skills to read and interpret pharmacy system reports and financial statements.
- Strategic thinker with a results-oriented mindset.
- Ability to implement continuous improvement in operational processes.
Benefits:
- Competitive compensation and bonus plan.
- Health, dental, and vision insurance.
- Health Savings Account (HSA) with company contribution.
- 401(k) with company match.
- Paid Time Off (PTO).
- Tuition reimbursement.
- Opportunities for professional development.
Equal Opportunity Employer
We are committed to fostering a diverse and inclusive workplace and are proud to be an Equal Opportunity Employer. We will provide reasonable accommodations to individuals with disabilities to perform essential job functions.
- Location:
- Parkville