Job Title Retail Part Time Design Consultant Palo Alto Overview At Framebridge, we are disrupting the custom framing market by replacing a cumbersome experience with a delightful one. We are expanding the market for custom framing, building a beloved brand associated with celebrating the best moments in life. To fulfill our mission, we need a great team across ecommerce, retail, design, and manufacturing. We are a growing consumer-based business operating online and in retail stores. We deliver high-quality custom products at an affordable price with a quick turnaround. We exist to grow and own the market by delighting customers who trust and value us. Our Values Show Pride — We stand behind our work, sweat the details, and strive for continuous improvement. We’re proud to frame the things you love, and show pride in our product and craftsmanship. Embrace Challenges Together — We embrace challenges with creative solutions and collaboration. We set big goals and keep raising the bar together. Adapt & Act — We are creative and solution-oriented, flexible, and proactive. We adapt and act quickly in an environment of constant change. Make It Special — We search every day for opportunities to make our product and experience special. When you are building a business where every piece is priceless, making it special is core. Build to Last — We are building a product and a business that are built to last. We work every day to build lasting relationships within our team and with our customers. Responsibilities Offer exceptional customer service and represent the brand in our retail stores Apply excellent listening, oral, and communication skills to build relationships with our customers Demonstrate deep product knowledge and design advice to customers Inspect, photograph, and measure artwork utilizing Framebridge tools Answer questions and troubleshoot issues using sound judgment Offer suggestions to innovate and improve our retail experience Anything required to deliver our 100% happiness guarantee Work a flexible schedule including evenings and weekends that meet the needs of the business Qualifications Experience in a customer service, retail, or hospitality role An engaging personality with strong interpersonal and communication skills Interest in design and excitement to work in a creative environment Quick and eager learner of new tools, products, and processes Great time-management, organizational, and problem-solving skills Experience in clienteling outreach and Growing your business through customer relationship Willingness to work flexible hours, including evenings and weekends Benefits & Perks Competitive pay Free frames/ employee discount Contests and Incentives Team building events Paid time off Employee Assistance Hotline (EAP) Commuter Benefits Details Time Type: Part time Seniority level: Entry level Employment type: Part-time Job function: Design, Art/Creative, and Information Technology Industries: Retail Framebridge is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce. We make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to race, color, national origin, age, religious beliefs, sex (including pregnancy), disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other characteristic protected by federal, state or local laws.

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