Join Our Team as a Retail Operations Manager! As a Retail Operations Manager, you'll play a crucial role in overseeing daily sales and operational activities while delivering exceptional customer service standards. We're looking for a passionate leader who can inspire and motivate our sales team to achieve their goals. Key Responsibilities: Lead, coach, and support the sales team to meet and exceed sales objectives. Monitor financial performance, inventory levels, and relevant statistics to make informed decisions. Ensure product availability and display aesthetics are maintained to enhance the customer shopping experience. Oversee payroll processes, recruitment, hiring, and training of store employees to build an effective team. Manage daily operational tasks related to institutional sales and rental services for assigned accounts. Promote the Music & Arts lesson program and provide assistance to our teachers. Deliver outstanding customer service to create a welcoming and engaging environment. Perform additional duties as assigned to contribute to the store’s success. Why Music & Arts? At Music & Arts, we celebrate creativity and offer musicians unique benefits, including gig leave, allowing you to take time off to share your talents with the world. We also offer a comprehensive benefits package for full-time employees, which includes Medical, Dental, Vision, a 401K with company match, mental health support, paid time off, employee discounts, and tuition reimbursement options. Compensation: Starting at $19.00 - $21.00/hr plus bonuses based on location, experience, and background. About Music & Arts: We believe in nurturing the next generation of musicians and fostering a love for music in everyone. Founded in 1952, we have grown into the largest band and orchestra instrument retailer in the U.S. with over 225 retail locations nationwide. Our mission is to create lifelong musicians and spread the joy that comes from playing an instrument. Minimum Qualifications: High School Diploma or Equivalent. 2 years of relevant work experience. Preferred Qualifications: 3-5 years of experience in retail management. A passion for music and musical experience. Music & Arts is an Equal Opportunity Employer, providing fair employment opportunities to all applicants and employees. We value diversity and are committed to fostering an inclusive environment. If you require assistance due to a disability, please reach out via email to request reasonable accommodations.