Retail Operations Manager I, G&C

2 Days Old

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Ces témoins n’enregistrent pas de renseignements personnels permettant l’identification.**Work Location:**Mount Laurel, New Jersey, États-Unis d'Amérique**Hours:**40**Pay Details:**$72,280 - $117,520 USDTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.**Line of Business:**Gouvernance et Contrôles**Job Description:***The Manager I, G&C - QC Methodology manages a team of QC Analysts and oversees daily production of 1A Quality Control testing for Retail Operations functions. The position will also provide research, evaluation, reporting, operational and/or analytical support to the QC Methodology department.***Remote****Schedule: Monday-Friday 7:30am-4:00pm EST****Depth & Scope:*** Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required* Manages a team of professionals, providing research, evaluation, operational and/or specialized business reporting and/or analytical support to the broader business leadership team that are assigned to projects ranging in size with medium complexity and risk* Provides coaching, mentorship and guidance to team within area of expertise* Coordinates and prioritizes multiple initiatives and manages team resource allocation* Establishes effective relationships with different Stakeholders, Business Sponsors, Executives and LOB* Focuses on short to medium-term planning and business issues (e.g. monthly-quarterly)* Contributes to the overall discipline and strategy for the respective areas* Sound knowledge of external competition, industry and/or market trends in relation to own function/business**Education & Experience:*** Undergraduate degree preferred* 5+ years of relevant experience* Broad and deep knowledge of business and risk and control environment* Proficient knowledge of governance, risk and control procedures, strategies & tactics* Knowledge of current and emerging trends* Skill in using analytical software tools, data analysis methods and reporting techniques* Skill in using computer applications including MS Office* Skill in managing budgets and resource allocation* Skill in mentoring, coaching and performance management* Ability to communicate effectively in both oral and written form* Ability to work collaboratively and build relationships* Ability to work successfully as a member of a team and independently* Ability to implement and evaluate program/project activities to ensure completion* Ability to exercise sound judgement in making decisions* Ability to analyze, organize and prioritize work while meeting multiple deadlines* Ability to process and handle confidential information with discretion* Ability to establish goals and objectives that support the strategic plan**Customer Accountabilities:*** Develops, communicates and implements a holistic governance and control strategy for own specific business function in support of and integrated with the overall business strategy* Manages and plans activities that require alignment across multiple areas* Leads the implementation of regulatory change management and provides guidance to the team in the development and/or integrated implementation of policies/procedures/changes across multiple business/functional areas* Leads partnership with management and respective teams for area of specialization with industry, enterprise, and business awareness; recognizing and anticipating emerging trends and; identifying issues and opportunities and recommending actions to senior management* Ensures all administration, control and compliance activities are complete and accurate to meet targets for own area* Ensures an integrated and aggregated view of all related business risk and control activities across the overall function providing escalations, recommendations, and decision support to leadership* Forecasts programs/initiatives and demand, and coordinates prioritization of the portfolio/initiatives with key stakeholders* Provides functional/business level communications to ensure messages to stakeholders and/or employees are consistent, appropriate and aligned to business risk strategies and executive management direction* Provides direction to complex, wide-ranging enterprise or cross-function/business projects as a SME and participates in designing, testing, and implementation of solutions**Shareholder Accountabilities:*** Works closely with senior management to develop business plan, ensuring the optimal use of resources and leverages TD’s operating model to maximize efficiency, effectiveness and scale* Leads interface and relationships with corporate and/or control functions to ensure alignment with enterprise and/or regulatory requirements* Assesses/identifies key issues and escalates to appropriate levels and relevant stakeholders and business management where required* Identifies, mitigates and reports on risk issues per enterprise policy/guidance and ensures appropriate escalation processes are followed* Ensures business operations are in compliance with applicable requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets)* Leads or contributes to cross-functional/enterprise initiatives as a SME helping to identify risk/provide guidance for complex situations* Manages oversight process, risk-based identification and monitoring of related risks and regulatory compliance across the supported functions, while ensuring key controls and processes are effectively managed* Oversees or leads the facilitation and/or implementation of action/remediation plans to address performance/risk/governance issues* Protects the interests of the organization – identifies and manages risks, and escalates non-standard, high-risk transactions/activities as necessary* Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite**Employee/Team Accountabilities:*** Responsible for management of the overall team providing both leadership, guidance, and expertise; ensures team adheres to enterprise frameworks and methodologies* Supports team in staying knowledgeable on emerging issues, trends and evolving #J-18808-Ljbffr
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Location:
Jacksonville
Salary:
$60,000 - $80,000
Category:
Management & Operations

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