Retail Operations Administrator (5+ yrs exp. req.) Location: near Manhasset, NY Salary: $65,000 - $75,000 + Benefits Benefits: Health Insurance, Paid Federal Holidays, PTO, Paid Parking Job Type: Full-Time; On-site Typical Hours: Monday-Friday, 40 hours/week Start Date: ASAP Sponsorship is not available

Retail Operations Administrator (5+ yrs exp. req.) Description

Our client in luxury retail is looking for a Retail Operations Administrator to join their team near Manhasset, NY. In this role, you'll be the primary point of contact for clients and vendors - managing day-to-day administrative operations and client interactions both in person and via phone and email. The ideal candidate has at least 5 years of front desk, customer service, and administration experience in a retail store environment. To succeed, you must be organized, personable, and comfortable juggling multiple responsibilities in a fast-paced retail environment. This is a great opportunity to join a dynamic team and contribute to their commitment to excellence in customer service and luxury shopping experience.

Retail Operations Administrator (5+ yrs exp. req.) Responsibilities

• Greet customers and provide a warm and inviting welcome upon entering the store • Handle incoming phone calls and direct inquiries to the appropriate team members • Monitor and manage store's email, respond promptly to customer inquiries and requests • Handle customer complaints or concerns, resolve issues in a professional and courteous manner • Call clients when items are ready for pickup or payment is due • Enter purchases and parts orders into the system • Coordinate shipping, pickups, and order fulfillment • Communicate with vendors and manage order logistics • Support back-office tasks to keep daily operations running smoothly

Retail Operations Administrator (5+ yrs exp. req.) Qualifications

• 5+ years of retail front desk, customer service and administration experience required • Experience handling customer inquiries and vendor communications required • Proficient with MS Office Suite required