Ripley Entertainment is an emerging leader in the entertainment industry with over 80 attractions world-wide. We are pleased to announce an opening for the position of Retail Manager at Ripley’s Believe It or Not! and The Market at Ancient City in St. Augustine, Florida. Ripley’s is looking for a fun-loving, detail-oriented person to join our team. This position represents a significant opportunity to contribute to and lead our retail operations in one of our most iconic locations.

Position Details

Title: Retail Manager

Locations: Ripley’s Believe It or Not!, St. Augustine, Florida & The Market at Ancient City, St. Augustine, Florida.

Job requirements include, but are not limited to:

• Overseeing the daily operations of the retail store
• Participating in bi-weekly retail calls with other company managers
• Handling all retail receiving, tagging, merchandising, and displays
• Appreciating and sharing the appreciation of world-class guest service skills with team members
• Motivating, rewarding, and handling all staffing issues within the retail department
• Maintaining open communications with both the site manager and corporate retail team
• Ensuring exceptional customer service standards are met
• Managing inventory and stock levels
• Developing strategies to increase sales and profitability
• Training, supervising, and evaluating staff performance
• Maintaining visual merchandising standards
• Adhering to company policies and procedures
• Helping the team to keep the shops stocked, clean and in top-notch condition
• Covering shifts, hiring, and interviewing for your team
• Ability to lift up to 50 pounds
• Intermediate skills with Microsoft Office: Excel, Word and Teams

Qualified candidates should have a minimum of 2 years of retail experience on a middle or high management level, motivating and maintaining a quality team, and exhibit outstanding guest service skills. Candidates should be able to work independently and as part of a team. Ripley Entertainment, Inc-St Augustine offers several benefits to their team members such as discounted and / or free admission to numerous attractions around St Augustine and across Florida. Team members receive free admission to any Ripley attraction world-wide, in-house incentives, access to our team member reward program, and much more. You can apply today by submitting your resume here!