Retail Loss Prevention Tactical Customer Service Associate (1225) Join to apply for the Retail Loss Prevention Tactical Customer Service Associate (1225) role at The TJX Companies, Inc.
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TJ Maxx
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether youre working in our four global Home Offices, Distribution Centers or Retail StoresTJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, youll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX familya Fortune 100 company and the worlds leading off-price retailer.
Job Description
Opportunity: Contribute To The Growth Of Your Career
Supports the District Loss Prevention Manager and Store Management by executing core responsibilities, focused on acting as a visual deterrent to prevent potential loss/dishonesty and by wearing a body worn camera. Supports a positive customer shopping experience in the store and maintains a strong store partnership with store teams and loss prevention. Exercises sound judgment in decision-making to ensure their safety, the safety of others, and the protection of the Company brand. Adheres to Company policies and maintains and supports Company culture and values.
Maintains a proper and professional stance in the designated area at the front of the store
Act as a visual deterrent to prevent potential loss/dishonesty
Review and understand the Store Emergency Response Guide
Wear a complete Company approved uniform including a Body Worn Camera
Greet customers appropriately, demonstrate courtesy and respect
Establish and maintain a position at the front of the store or in a department
Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio
Observe and report any suspicious behavior or critical incidents to LP or store management
Perform a closing safety sweep of the store with a member of management
Adhere to all Company Policy and Procedure
Document required incidents in AIIM Case Management
Performs other duties as assigned
Who We Are Looking For: You!
Strong verbal and written communication
Sound decision making skills
Ability to take initiative and perform well independently
Prioritizes/organizes workload and manages time effectively
Able to stand for long periods of time
0-2 years retail or security experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address
4932 South Kedzie Avenue
Location:
USA TJ Maxx Store 1225 Chicago IL
This position has a starting pay range of $16.60 to $18.60 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. Seniority level Seniority level Entry level
Employment type Employment type Full-time
Job function Job function Sales and Business Development
Industries Retail
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