Seasonal Retail Lead Classic, consistent quality from a winning team! Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley). Benefits include: Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only) Subsidized meals at Employee Dining Rooms offered for staff while on shift Subsidized housing options available for seasonal full-time staff Discounts for staff members at restaurants, shops, and service providers in Park City Healthcare options are available for staff members 401k plan with company match Purpose of Position: The Retail Lead is responsible for assisting the Retail Supervisor with day-to-day operations by delivering exceptional customer service, generating sales, performing inventory control, and merchandising in accordance with Deer Valley Retail standards. Responsibilities: Oversee store opening and closing procedures, ensuring they are complete and compliant Support continuous improvement by communicating staff expectations and modeling Deer Valley initiatives Assist sales associates with technical support, customer service, and policy procedure issues Check retail email throughout the day and respond and react as appropriate Maintain stock levels by executing daily restocking procedures and organizing backroom storage Execute inventory control, including theft, damages, transfers between stores, and receiving daily merchandise shipments Communicate with Retail Management Team and the Distribution Center in an efficient manner Maintain store appearance and standards compliant with Deer Valley Retail Other duties as assigned Qualifications: Previous retail experience preferred Previous experience in driving sales, interpreting reporting data, and retail merchandising preferred Previous experience in the ski industry preferred, but not required Proficient with basic technology (Point of Sale system, Microsoft Office, Teams) Commitment to exceptional customer service by delivering the Deer Valley Difference Excellent written and verbal communication skills Ability to solve problems and analyze issues with a quick resolution Ability to react quickly and professionally in a fast-paced environment Strong team collaboration and interpersonal skills Detail oriented with excellent organizational skills Work a Seasonal, Full-Time schedule to include days, evenings, weekends, and holidays (including Christmas, New Years, and President's Day) Must be available to work shifts on either Saturday or Sundays Continuous mobility throughout the store, including twisting, bending, pulling, pushing, crouching, stooping, and reaching during shift Must be able to use a ladder Must be able to lift 25+ lbs during shift Minimum 4 days/30 hours weekly Dates of Employment: 11/15/2025 - 4/25/2026 Pay Rate: $22.00 per hour Deer Valley Resort is an Equal Opportunity Employer.