Retail Lead Salesperson - Winter 2025 - 26 at Deer Valley Resort summary: The Retail Lead at Deer Valley Resort oversees daily retail operations including inventory control, merchandising, and sales generation. This role emphasizes delivering exceptional customer service and supporting staff while maintaining store standards and compliance. The position is seasonal, located in a fast-paced ski resort environment requiring strong organizational and interpersonal skills.

Please note, this position is located at Deer Valley Resort in Park City, UT.

Seasonal (Seasonal)

Classic, consistent quality from a winning team!

Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley). Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only) Subsidized meals at Employee Dining Rooms offered for staff while on shift Subsidized housing options available for seasonal full-time staff Discounts for staff members at restaurants, shops, and service providers in Park City Healthcare options are available for staff members 401k plan with company match

PURPOSE OF POSITION: The Retail Lead is responsible for assisting the Retail Supervisor with day-to-day operations by delivering exceptional customer service, generating sales, performing inventory control, and merchandising in accordance with Deer Valley Retail standards.

RESPONSIBILITIES:

Oversee store opening and closing procedures, ensuring they are complete and compliant

Support continuous improvement by communicating staff expectations and modeling Deer Valley initiatives

Assist sales associates with technical support, customer service, and policy procedure issues

Check retail email throughout the day and respond and react as appropriate

Maintain stock levels by executing daily restocking procedures and organizing backroom storage

Execute inventory control, including theft, damages, transfers between stores, and receiving daily merchandise shipments

Communicate with Retail Management Team and the Distribution Center in an efficient manner

Maintain store appearance and standards compliant with Deer Valley Retail

Other duties as assigned

QUALIFICATIONS:

Previous retail experience preferred

Previous experience in driving sales, interpreting reporting data, and retail merchandising preferred

Previous experience in the ski industry preferred, but not required

Proficient with basic technology (Point of Sale system, Microsoft Office, Teams)

Commitment to exceptional customer service by delivering the Deer Valley Difference

Excellent written and verbal communication skills

Ability to solve problems and analyze issues with a quick resolution

Ability to react quickly and professionally in a fast-paced environment

Strong team collaboration and interpersonal skills

Detail oriented with excellent organizational skills

Work a Seasonal, Full-Time schedule to include days, evenings, weekends, and holidays (including Christmas, New Years, and President's Day)

Must be available to work shifts on either Saturday or Sundays

Continuous mobility throughout the store, including twisting, bending, pulling, pushing, crouching, stooping, and reaching during shift

Must be able to use a ladder

Must be able to lift 25+ lbs during shift

Minimum 4 days/30 hours weekly

DATES OF EMPLOYMENT:

11/15/2025 - 4/25/2026

PAY RATE:

$22.00 per hour

Deer Valley Resort is an Equal Opportunity Employer.

Keywords: retail lead, sales supervision, inventory control, customer service, merchandising, ski resort retail, seasonal retail, store management, team leadership, POS systems